Saira Larios
Fresno,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every client a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Donor Services Technician
Central California Blood Center
Fresno, CA
02.2022 - Current
- Check-in and register donors, create donor profiles for record keeping
- Verified forms of identification and checked documents for accuracy
- Verified legal age to donate, verified parent consent forms
- Kept address and phone numbers current
- Answer phone calls, transfer calls, make appointments, and recruit
- Data entry for every donor visit including personal information, vitals, and draw information for records while keeping discretion in accordance to HIPPA
- Provided Spanish translation in all areas
- Screened donors, took vitals, and went over health history to determine eligibility to give
- Went over final donation consent forms and answered questions.
- Labeled blood vials and blood bag with critical information and verified name and date of birth
- Maintained an accurate inventory of supplies used in blood collections keeping track of lot numbers
- Monitored patients for adverse reactions and provided emergent care
- Provided quality customer service to donors throughout the entire process.
- Assisted with set-up and tear down of mobile donation sites and drove blood mobile buses to various communities in the central valley
- Performed quality control checks on all equipment daily to ensure accuracy of results.
- Followed standard operating procedures for specimen handling, processing, storage, transport, disposal, and documentation as required by regulatory standards
Beauty Advisor
Sally's Beauty Supply
Fresno, CA
06.2021 - 01.2022
- Greeted customers and provided customers with product advice and recommendations based on their individual needs
- Answered phone calls
- Created loyalty program profiles ,entered personal information to earn and redeem points.
- Being the only Spanish speaker, I provided translation services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning and end of shift to ensure that amounts were correct and had sufficient change.
- Managed cash took it to the bank to get change, per manager's instruction.
- Organized backroom areas, ensuring all items were properly stored and labeled on display shelves.
- Encouraged credit card applications and informed customers of promotions.
- Mopped, Swept, and kept surfaces clean
Cashier/Fryer
Jack in the Box
Fresno, CA
04.2017 - 06.2021
- Greeted customers and took their orders in a friendly and efficient manner.
- Counted money in cash drawer at the beginning of shift to ensure accuracy of funds on hand.
- Operated cash register to process cash, debit, and credit card transactions.
- Used headset to take drive-thru orders and operate the fryer simultaneously.
- Multi-tasked, taking orders on headset for drive-thru and dine-in orders at the same time.
- Multi-tasked on the fryer, making multiple products with different timers going off
- Mopped, swept, cleaned equipment and surfaces
Material Handler
Ulta Beauty Distribution Center
Fresno, CA
11.2020 - 02.2021
- Received and distributed incoming materials to designated areas.
- Inspected materials for any damages or defects upon receipt.
- Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
- Picked products using RF scanner to fill orders.
- Worked mandatory over time over 12 hours
- Provided assistance in other departments when needed.
Education
CPT License - Phlebotomy
National University
Fresno, CA04-2019
High School Diploma -
Washington Union High School
Fresno, CA06-2014
Some College (No Degree) - General Education
Fresno City College
Fresno, CASkills
- Microsoft Word
- Google Docs
- Bilingual/Spanish
- Sample Preparation
- Specimen handling
- Attention to Detail
- Medical Ternminology
- CPR
- Donor screening
- Phlebotomy
- Appointment Scheduling
- Data Entry
- Filing
Timeline
Donor Services Technician
Central California Blood Center
02.2022 - Current
Beauty Advisor
Sally's Beauty Supply
06.2021 - 01.2022
Material Handler
Ulta Beauty Distribution Center
11.2020 - 02.2021
Cashier/Fryer
Jack in the Box
04.2017 - 06.2021
CPT License - Phlebotomy
National University
High School Diploma -
Washington Union High School
Some College (No Degree) - General Education
Fresno City College
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