Christa Sunderland
Orange,CA
Summary
Experienced customer service professional with a background in luxury menswear retail, specializing in one-on-one client styling, formalwear fittings, and personalized service delivery. Immense knowledge of sewing, and meticulous attention to detail. Skilled in building lasting relationships with high-end clientele by offering expert product knowledge, fashion consultation, and a warm and knowledgeable approach to every interaction. Known for maintaining composure under pressure, and ensuring a premium client experience at every touchpoint.
Overview
4
4
years of professional experience
Work History
Luxury Fashion Sales Associate; Store Manager
Clints Formal Wear
Buena Park , CA
10.2021 - 07.2025
- Assisted customers in selecting luxury formal wear to enhance their custom shopping experience.
- Engaged with clients to build relationships and foster customer loyalty over time.
- Arranged custom garments tailored to each client's preferences, body type, and lifestyle needs.
- Delivered personalized consultations to ensure a handcrafted experience, and an exceptional fit for fine menswear.
- Shift Manager / Team Lead – FourTea Boba Café
Orange, California (August 2020-October 2021)
- Trained and supervised a team of employees, ensuring consistent product quality, efficient service, and adherence to health and safety standards.
- Handled opening and closing procedures, cash reconciliation, and POS system oversight with accuracy and accountability.
Education
Orange Coast College
Skills
- Luxury Client Relations: Experience in delivering personalized, high-end service to discerning clients
- Product Knowledge: In-depth knowledge of luxury fashion items, fabrics, and styling options
- Tailored Consultations: Expertise in offering customized recommendations based on individual preferences and needs
- Event Scheduling: Coordinating client fittings, alterations, and deliveries with punctuality
- Luxury Brand Knowledge: Understanding and maintaining the brand image and values while interacting with clients
- Store Organization: Maintained a high standard of visual presentation and store organization, contributing to a welcoming and elevated client experience
Timeline
Luxury Fashion Sales Associate; Store Manager
Clints Formal Wear
10.2021 - 07.2025
Orange Coast College
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