Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Tamara Porter

Charlotte,NC

Summary

Dynamic jewelry sales associate with a proven track record at Movado Company Store, specializing in high-end client experiences and relationship building. Skilled in personalized styling and premium product recommendations, consistently meeting sales goals while delivering elevated, high-touch service. Strong interpersonal skills and attention to detail ensure a refined shopping experience for discerning clients.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Jewelry Sales Associate (Luxury Retail)

Movado Company Store
Charlotte, NC
07.2024 - Current

Provide elevated customer service in a luxury retail environment specializing in fine timepieces and accessories. Assist clients in selecting premium watches based on style, function, and personal preference. Build strong client relationships through personalized recommendations and product expertise. Maintain brand presentation standards, support sales goals, and deliver a high-touch shopping experience aligned with luxury retail expectations.

Hotel Front Desk Clerk

Hilton Garden Inn Hotel
Charlotte, NC
10.2023 - 04.2024

Assisted guests with check-in and check-out processes in a busy hospitality setting. Supported management of reservations, guest inquiries, billing, and room assignments with attention to detail. Addressed guest concerns with understanding while coordinating with housekeeping and maintenance teams to uphold service standards.

Customer Service Representative

Spectrum
Charlotte, NC
05.2023 - 01.2024

Provided customer support in high-volume environment while achieving performance and sales goals. Assisted customers with service inquiries and resolved issues promptly. Identified opportunities for upselling additional services to enhance customer satisfaction.

Jewelry Consultant

Macys Department Store
Charlotte, NC
03.2019 - 02.2023

Assisted clients in selecting fine jewelry through personalized shopping experiences. Fostered strong client relationships by providing attentive service and sharing product knowledge. Supported sales goals by recommending styling options and upselling products. Contributed to merchandising displays to showcase seasonal and high-value collections.

Jewelry Consultant

Zales The Diamond Store
Pineville, NC
06.2013 - 04.2018

Assisted clients in choosing fine jewelry pieces based on preferences, lifestyle needs, and budget. Provided customer service through styling advice, credit application support, and product displays.

Education

High School Diploma -

Lexington Senior High School
Lexington, NC
06-2013

Skills

  • Luxury Client Experience & High-End Retail Service
  • Client Relationship Building & Retention
  • Personalized Styling & Product Recommendations (Jewelry & Watches)
  • Upselling & Cross-Selling Premium Products
  • Sales Goal Achievement & Performance Tracking
  • Customer Needs Assessment & Solution-Based Selling
  • Conflict Resolution & Complaint Handling
  • Emotional Intelligence & Active Listening
  • Strong Interpersonal & Professional Communication
  • Hospitality & Front Desk Operations Experience
  • Cash Handling, POS Systems & Transaction Accuracy
  • High-Volume, Fast-Paced Environment Management
  • Attention to Detail & Luxury Brand Presentation Standards
  • Time Management & Multitasking
  • Coaching-Style Communication & Client Trust Building

Accomplishments

  • Consistently achieved and exceeded sales goals in luxury retail environments
  • Built and maintained strong client relationships leading to repeat business
  • Delivered high-quality client service in both retail and hospitality settings
  • Developed and operated a coaching business supporting women’s personal growth and confidence building

Certification

Certified Life Coach — Issued January 2020
Trained in transformational coaching, emotional wellness, goal setting, and client accountability. Specializing in confidence building, mindset development, and personal growth strategies for women.

Timeline

Jewelry Sales Associate (Luxury Retail)

Movado Company Store
07.2024 - Current

Hotel Front Desk Clerk

Hilton Garden Inn Hotel
10.2023 - 04.2024

Customer Service Representative

Spectrum
05.2023 - 01.2024

Jewelry Consultant

Macys Department Store
03.2019 - 02.2023

Jewelry Consultant

Zales The Diamond Store
06.2013 - 04.2018

High School Diploma -

Lexington Senior High School