CHRISTABEL TOLSON
Culpeper,VA
Summary
Detail-oriented professional with a strong background in file management, data entry, and calendar maintenance, dedicated to enhancing team productivity through precise administrative support. Proven ability to respond effectively to internal and external information requests, fostering seamless daily operations and collective success. Exceptional communication skills improve team efficiency and promptly resolve issues, contributing to a collaborative work environment. Recognized for reliability and adaptability, ensuring consistent support and driving positive outcomes in all tasks.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Staff Team Member
Target
Culpeper, VA
05.2019 - Current
- Welcoming and assisting guest: Greeting customers, engaging with their needs, and providing solutions.
- Providing product information: Knowing the store layout, product locations, and available services to help guest find what they need.
- Handling transactions: Accurately handling cash register operations and transactions.
- Resolving issues: Helping guests with returns, answering questions, and de-escalating negative situations according to target.
- Stocking and merchandising: Ensuring the sales floor is full, organized, and accurately priced.
- Inventory accuracy: Completing scans and system audits to maintain accurate records according to Target corporation.
- Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties based on business needs.
Human Resources Assistant/ HR Generalist
Encompass Community Supports
Culpeper, VA
08.2023 - 07.2024
- Operated standard office, data entry and word processing applications; received and processed incoming and outgoing mail.
- Compiled and updated employee records (hard and soft copies).
- Ensured onboarding and off-boarding tasks are completed.
- Maintained updated personnel files, retaining information securely and confidentially in accordance with company policies.
- Assisted newly hired employees in completing paperwork.
- Administered recruitment process; Partnered with hiring Supervisors to seek and select best available candidates for position.
- Advertised job openings; Wrote and posts classified ads on different venues.
- Updated job vacancy lists.
- Processed applications as they arrive on a daily basis; Maintained filling system.
- Scheduled interviews and prepared correspondence for interviewed candidates not selected.
- Kept Managers and applicants apprised of the status of recruitment actions.
- Conducted reference and background checks.
- Verified credentials for selected possible candidates.
- Performed employment verification.
- Extended verbal offers of employment.
- Mailed out the candidate offer letter packet; Administered On-boarding process.
- Coordinated with new employee orientation on a monthly basis.
- Prepared and tracked paperwork required for new hires.
- Administered record keeping and HRIS: Maintained employee record up-to-date by processing status changes in timely manner.
- Maintained personnel files in compliance with applicable legal requirements.
- Maintained HRIS database and generates and requested reports.
- Audited database to ensure accuracy; Entered all employees into the Federal E-Verify database.
- Performed customer service functions by answering employee request and questions.
Human Resources Intern
Morrison Healthcare
Fredericksburg, VA
03.2021 - 05.2021
- Prepared HR administrative duties such as filing, record keeping, scanning, copying.
- Provided support for hiring, interviews, and orientation process.
- Analyzed and understood HR functions include: FMLA guidelines, processes, worker s compensation instructions and requirements.
- Oversaw execution of operational functions such as employee retention, progressive counseling, and termination.
- Assisted in Great Employees Make Magic (GEM) Awards: Employee of the Month Award.
- Worked on a project helping prepare the employee files for the Joint Commission Audit that was essential to the hospital to stay in business.
- Created employees report on their hospital training transcripts.
- Prepared all training documents that were filed in each employee competency-based orientation tool (CBOT) training notebooks.
Sales Associate
TJ Maxx
Culpeper, VA
10.2013 - 05.2019
- Established customer experience practices with internal and external customers.
- Supported and embodied a positive store culture through honesty, integrity, and respect.
- Accurately rang customer purchases/returns and counts change back to customer according to established operating procedures.
- Promoted credit and loyalty programs during customer interactions.
- Accurately processed and prepared merchandise for the sales floor following company procedures and standards
- Initiated and participated in store recovery as needed throughout the day.
- Maintained all organizational, cleanliness, and recovery standards for the sales floor and participated in the maintenance/ cleanliness of the entire store.
- Supported and participates in store shrink reduction goals and programs.
- Participated in safety awareness and maintenance of a risk-free environment.
- Performed other duties as assigned.
Education
Associate - Business Management
Germanna Community College
Culpeper, VA05-2022
Skills
- Customer Service - 10 years
- Microsoft Office Suite
- Organization Skills
- Communication Skills
- Human Resource
Affiliations
CFAC-Culpeper Filipino American Community
Certification
Licensed Notary 02/2024 to 05/2028
AWARDS
Magna Cum Laude 05/2022
Languages
English
Spanish
Italian
Timeline
Human Resources Assistant/ HR Generalist
Encompass Community Supports
08.2023 - 07.2024
Human Resources Intern
Morrison Healthcare
03.2021 - 05.2021
Staff Team Member
Target
05.2019 - Current
Sales Associate
TJ Maxx
10.2013 - 05.2019
Associate - Business Management
Germanna Community College