Christa Bode
Port Orchard,WA
Summary
Dedicated professional with strong customer service skills, adept in appointment scheduling and record keeping. Known for creating supportive environments and enhancing operational efficiency.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Receptionist
Fernies Chiropractics
Port Orchard, WA
08.2024 - Current
- Managed front desk operations and ensured smooth visitor check-in processes.
- Responded to incoming phone calls promptly, directed calls to appropriate staff members, and took messages.
- Assisted in managing phone inquiries and directing calls to appropriate personnel.
- Coordinated appointment scheduling and maintained staff calendars efficiently.
- Scheduled appointments for clients using the office calendar system.
- Developed positive relationships with clients through friendly customer service interactions.
- Responded promptly to customer inquiries via phone or email.
- Ensured compliance with company policies while providing excellent customer service to internal and external stakeholders.
- Implemented office procedures to enhance workflow and improve operational efficiency.
- Organized office documents, files, and records for easy access and retrieval.
- Provided administrative support for multiple departments within the organization.
- Supported team members by providing administrative assistance on various projects.
- Handled confidential information with discretion and sensitivity.
- Tracked customer orders, answered questions regarding order status, and assisted with returns and exchanges.
- Verified accuracy of invoices before submitting them for payment processing.
- Provided guidance to less experienced team members.
- Managed inventory of office supplies ensuring adequate stock levels at all times.
- Maintained relationships with vendors through regular communication via phone or email.
1:1 para Educator
South Kitsap School District
Port Orchard, Washingtond
11.2022 - Current
- Facilitated interactive discussions to enhance student participation.
- Implemented assessment strategies to evaluate student understanding.
- Collaborated with colleagues to create a supportive learning environment.
- Implemented strategies to manage classroom behavior effectively. using positive reinforcement techniques.
- Adapted instructional materials for students with varying needs.
- Provided feedback to students on assignments and projects.
- Created a safe, comfortable learning environment for students by establishing positive relationships with them.
- Conveyed and utilized strong communication and interpersonal skills to establish positive rapport with students, parents and fellow educators.
- Collaborated with colleagues to share best practices in teaching methods.
- Encouraged critical thinking skills among students through problem-solving activities.
- Planned classroom activities to enable students to work independently, in small groups and in large groups.
- Attended professional development workshops and seminars to stay abreast of new trends in education.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
- Identified weakness and strengths to create strategic student improvement plans.
- Provided appropriate feedback on work, behavior, and attitude towards learning.
- Managed and organized class records and reports.
- Assessed student progress regularly through formal and informal assessments.
- Incorporated multi-media tools into lessons to enhance student engagement. such as videos, slideshows, audio recordings into lessons when appropriate.
- Made special accommodations to integrate students with ADD, ADHD and other learning disabilities.
- Enforced rules for behavior and procedures for maintaining order among students.
- Incorporated cooperative learning strategies into daily instruction whenever possible.
- Provided targeted tutoring to support struggling students in small groups or individually.
- Facilitated discussions with students on current topics related to course material.
- Modified instructional methods to align with evolving student needs. according to the changing needs of the school district.
- Utilized various assessment techniques including quizzes, tests, projects and presentations to evaluate student progress.
- Implemented strategies to ensure all students had access to technology for educational purposes.
- Remained calm and patient in student interactions to support individual growth and development.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Led students through safety procedures for active shooter and fire drills.
Para Educator
Discovery Montessori
Port Orchard, Washington
10.2019 - 11.2022
- Assisted students with individualized learning plans and academic tasks.
- Provided personalized educational, behavioral, and emotional support to enhance student engagement and success.
- Facilitated small group instruction to enhance student understanding.
- Instructed students in basic academic skills such as reading, writing, math, science and social studies.
- Provided instruction to individual or small groups of students to reinforce learning of material or skills initially introduced by a teacher.
- Monitored student progress in academic and behavioral skills, providing detailed reports to teachers and parents.
- Monitored student behavior and provided positive reinforcement strategies.
- Maintained focused, inclusive, and supportive learning environments.
- Collaborated with educators to adapt materials for diverse learners.
- Supported lead teachers in classroom activities and lesson implementation.
- Communicated effectively with parents about student progress and needs.
- Participated in professional development workshops to improve teaching methods.
- Provided feedback to teachers regarding student successes or challenges observed during instruction time.
- Designed organized classroom environment to promote student focus and collaborative learning. to promote a productive learning space.
- Served as classroom aide to teachers and worked one-on-one with special needs students.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assessed customer needs to provide tailored solutions and improve satisfaction. of customers promptly and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Massage Therapist
Dr Fry's Chiropractics
Port Orchard, Washington
01.2013 - 03.2015
- Collaborated with chiropractors to create personalized treatment plans for patients.
- Provided therapeutic massage treatments to clients under chiropractic care.
- Assessed client needs through thorough consultations before treatments began.
- Educated clients on self-care techniques and wellness practices for recovery.
- Applied diverse massage techniques to effectively alleviate pain and enhance relaxation.
- Formulated targeted massage plans based on individuals' physical condition, histories and current concerns.
- Performed pre-massage consultations with clients to assess their medical history, physical condition, and desired results from the session.
- Documented client progress and treatment outcomes in electronic records system.
- Cultivated strong client relationships to foster trust and ensure comfort during sessions.
- Helped clients tackle different types of stress by releasing knotted muscles with advanced massage techniques.
- Developed individualized treatment plans based on client assessments and preferences.
- Addressed client concerns regarding areas of discomfort or pain before beginning a session.
- Maintained a clean and organized work environment while adhering to safety protocols.
- Tailored massage services to meet individual client preferences and needs. to craft customized sessions.
- Suggested follow-up visits and additional services to align with clients' wellness objectives.
- Performed therapeutic pregnancy, sports, deep tissue and Swedish massage on clients.
- Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
- Increased sales by providing exceptional service and maintaining positive and a positive and energetic attitude.
- Created a relaxing atmosphere by using essential oils and soothing music during sessions.
Day Care Provider
Discovery Montessori
Port Orchard, WA
06.2007 - 06.2012
- Developed age-appropriate lesson plans to support children's learning and growth.
- Developed age-appropriate lesson plans that included music, art, outdoor games, and reading stories.
- Supervised daily activities to ensure a safe and engaging environment.
- Implemented routines for meals, naps, and playtime to foster stability.
- Encouraged social skills through group activities and cooperative play.
- Monitored individual behavior to promote positive interactions among children.
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Ensured cleanliness and organization of classroom to create a safe and conducive learning environment.
- Collaborated with team members to enhance educational programs and strategies.
- Communicated with parents to provide updates on children's progress and address individual needs.
- Communicated with parents regarding their child's progress in the daycare program.
Education
Associate of Applied Science - Integrative Health
American College of Healthcare Sciences
Portland12-2025
Vocational/Trade - Massage Therapy
Everest College
Bremerton 07-2013
High School Diploma -
South Kitsap Christian School
Port Orchard03-2008
Skills
- Front desk operations
- Appointment scheduling
- Calendar management
- Schedule management
- Office workflow management
- Records management
- Document organization
- Administrative task coordination
- Customer service
- Client interaction strategies
- Conflict resolution
- Financial record management
Certification
- First Aid - South Kitsap School District 2025
- CPR - South Kitsap School District - 2025
- Massage Therapy - MBLEx - 2013
Accomplishments
- Honor Roll - monthly award, Everest College 2013
- Deans List - Semester Award, American College of Healthcare Sciences - 2024
Timeline
Receptionist
Fernies Chiropractics
08.2024 - Current
1:1 para Educator
South Kitsap School District
11.2022 - Current
Para Educator
Discovery Montessori
10.2019 - 11.2022
Massage Therapist
Dr Fry's Chiropractics
01.2013 - 03.2015
Day Care Provider
Discovery Montessori
06.2007 - 06.2012
Associate of Applied Science - Integrative Health
American College of Healthcare Sciences
Vocational/Trade - Massage Therapy
Everest College
High School Diploma -
South Kitsap Christian School