Summary
Overview
Work History
Skills
Certification
References
Timeline
Generic

Christal Follett

Fenton,MI

Summary

Adept at enhancing customer experiences and sales figures, I leveraged upselling and exceptional communication skills at Allsew Sewing Center to significantly contribute to team targets. My background spans from meticulous farm operations to streamlining office management processes, showcasing versatility and a commitment to excellence. Proven in driving efficiency and fostering positive client relations, I excel in dynamic environments. I also recently obtained my real estate license and am looking to expand my career horizons.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Allsew Sewing Center
Flint, MI
02.2024 - 04.2024
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained records related to sales for store management.
  • Upsold additional items based on customer interests and needs.
  • Assisted customers with product selection, sizing and styling.
  • Assessed customer needs to provide assistance and information on product features.
  • Handled returns and exchanges according to company policies.

Farm Hand

The Wegener Farm
Hartland, MI
02.2023 - 11.2023
  • Coordinated with farm management to plan and adjust tasks based on weather conditions and crop needs.
  • Engaged in land clearing and field preparation activities for new planting seasons.
  • Harvested crops manually and with machinery, minimizing loss and damage.
  • Fed and watered livestock and monitored food and water supplies.
  • Collaborated with team members to ensure all farm operations ran smoothly and efficiently.
  • Operated irrigation systems to provide adequate water supply for plants.
  • Assisted in the preparation of soil for planting by tilling and plowing fields.
  • Prepared soil for planting, employing tillage, and fertilization techniques.

Greenhouse Technician

Bordine's Nursery
Grand Blanc, MI
10.2021 - 02.2023
  • Packed and prepared plants for shipping or sale, ensuring quality and accuracy.
  • Assisted with transplanting seedlings into larger containers or pots as needed.
  • Conducted plant propagation activities including seeding, cutting, and grafting.
  • Ensured that the work area was kept clean at all times in accordance with safety regulations.

Office Manager

2 Moms and a Mop
Milford, MI
01.2020 - 10.2021
  • Managed office inventory and placed new supply orders.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Implemented quality control measures to uphold company standards.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Assisted in recruiting, onboarding and training new employees.
  • Monitored inventory levels and placed orders when needed.
  • Recruited and trained new employees to meet job requirements.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Supervised staff members, organized schedules and delegated tasks.
  • Assisted with the preparation of budgets, forecasts and financial statements.

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Product recommendations
  • Verbal and written communication
  • Customer service
  • Verbal/written communication
  • Calm demeanor
  • Excellent people skills
  • Excellent communication skills

Certification

  • Real Estate Salesperson

References

References available upon request.

Timeline

Sales Associate

Allsew Sewing Center
02.2024 - 04.2024

Farm Hand

The Wegener Farm
02.2023 - 11.2023

Greenhouse Technician

Bordine's Nursery
10.2021 - 02.2023

Office Manager

2 Moms and a Mop
01.2020 - 10.2021
  • Real Estate Salesperson
Christal Follett