Summary

Overview

Work History

Education

Skills

Timeline

CHRISTAL JOHNSON

Yazoo City,MS

Summary

Seasoned Front Office Lead showcasing comprehensive experience in managing front office operations. Strengths include strong leadership skills, effective communication, and a keen ability to streamline procedures for improved efficiency. Noteworthy impact includes implementing customer service initiatives that enhanced client satisfaction rates. Equipped with a knack for problem-solving and team collaboration.

Overview

years of professional experience

Work History

FRONT OFFICE LEAD

YAZOO CITY MEDICAL CLINIC

Yazoo City, Ms

01.2022 - Current

Answer phone calls, make patient appointments, bill end of day charges, collect copays, daily reconciliations and bank deposits
Coordinated insurance claims processing to ensure timely resolution and customer support.
Coordinated patient referrals to ensure timely access to specialty care.

FRONT OFFICE ASSISTANT

MERIT HEALTH

06.2017 - 12.2021

Answer phone calls, make patient appointments, bill end of day charges, collect copays, daily reconciliations and bank deposits

CHECK OUT/BILLING/Technician's Assistant

PROFESSIONAL EYECARE ASSOCIATES

Yazoo City, Ms

11.2015 - 05.2017

Answer phone calls, make patient appointments, bill end of day charges, and collect copays, daily reconciliations, bank deposits.
Would help assist with patients when needed, learned duties of tech position to gain more knowledge and help the clinic when short staffed.

UNDERWRITER

MAGGIO COMPANY

Yazoo City, MS

06.2015 - 11.2015

Wrote contracts for lawyers.

OFFICE MANAGER

THE ALARM COMPANY

01.2002 - 01.2015

Answer phone calls, make client appointments, invoices, collect payments, daily reconciliations and bank deposits