Christal Ross
Washington,DC
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Officer
CES Security Services
Silver Spring, Maryland
10.2025 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to deter unauthorized access and identify potential hazards.
- Responded promptly to incidents, providing first aid and notifying emergency services as needed.
- Managed access control systems to restrict entry to authorized personnel only.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Security
Allied Universal
Washington, US
08.2023 - 07.2024
- Loss prevention
- Familiar with DAR system
- Surveillance
- Customer Service
- Secure information
- Problem-solving
- Written communication
- Punctual
- Reliable
Customer Service Associate
Krispy Kreme
Capitol Heights, US
12.2021 - 03.2022
- Responsible for taking and completing customers' orders accurately and efficiently.
- Politely engage in suggestive selling techniques.
- Answering questions and providing courteous service to customer about products.
- Accepting payment for orders at register.
- Ensure that all products prepared to standards and fresh as possible for customers.
- Attentive to detail ensuring that customer area, dining room and stocking room are all cleaned.
- Assist other team members with other duties assigned.
- Occasionally responsible for opening and closing shop ensuring that all security process and procedures are followed.
Cashier
Domino's
Virginia, US
06.2018 - 04.2020
- Greeted Customers and engaged in conversation to assess needs.
- Placed special orders, submitted online orders or contacted other stores to find desired items.
- Cleaned shelves, counters and tables.
- Answered questions regarding store and merchandise.
- Computed sales prices, total purchases and received and processed cash and credit payment.
Education
High school diploma -
HD Woodson Senior High School
Washington, DCSkills
- Cash Handling
- Sales
- Leadership
- Customer Service
- Adaptability
- technical proficiencies
- Empathy
- Adaptability
- Problem solving
- Data analysis
- Communication skills
Certification
- CPR Certification
- First Aid Certification
- Guard Card
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Security Officer
CES Security Services
10.2025 - Current
Security
Allied Universal
08.2023 - 07.2024
Customer Service Associate
Krispy Kreme
12.2021 - 03.2022
Cashier
Domino's
06.2018 - 04.2020
High school diploma -
HD Woodson Senior High School