Christal Sanchez
Hartford,Connecticut
Summary
Applying for a position as a Healthcare Professional with the aim of using organizational skills, attention to detail, and passion for helping others while delivering excellent customer service
Overview
4
4
years of professional experience
Work History
DENTAL ASSISTANT
DENTAL SOLUTIONS
05.2023 - Current
- Greeting and welcoming patients, Transferring patients to check out, Scanning(Iterio 3-D model), taking X-rays, chart prepping, taking impressions, sterilizing instruments, Practicing four handed dentistry, maintaining infection Control procedures, Preparing for restorative and oral surgery dentistry and handling patient dental anxiety.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
DENTAL RECEPTIONIST
COLUMBIA DENTAL
11.2022 - 05.2023
- Receive and place calls regarding scheduling or cancelations
- Checking patients in and out
- Walking patients out by putting proper ADA codes, Accepting payments through payment bridges
- Charting treatment and presenting the financial aspect to the patient
- Verifying insurances and sending e-claims to insurances.
- Facilitated clear communication between dentists, dental assistants, and patients to ensure optimal care coordination.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Handled sensitive situations professionally such as discussing treatment costs or past-due account balances with patients to ensure a satisfactory resolution.
ASSISTANT MANAGER
DUNKIN DONUTS
01.2022 - 11.2022
- Create a positive working environment by fostering teamwork among team members through effective training, communication and relationship building
- Conduct business in a professional manner when dealing with customers, team members, and corporate management
- Drive sales and profitability through effective execution of the Company’s business plan.
VET RECEPTIONIST
SOUTHERN VET PARTNERS
11.2020 - 01.2022
- Receive and place calls to clients for the purpose of scheduling
- Prioritize multiple tasks in a calm, organized manner
- Maintain proper documentation through client and pet records, i.e
- Referral documentation, previous medical history received
- Assist all clients by providing necessary instructions, information, and invoices, dispense prescription items per the veterinarian’s instructions, and schedule all future appointments
- Utilize hospital computer systems to document medical records and communicate with clients and teammates.
DENTAL RECEPTIONIST
ASPEN DENTAL
09.2019 - 10.2020
- Greet and check in patients in a friendly manner
- Collect copayments and verify insurance coverage
- Schedule and confirm patient appointments
- Prepare new patient charts neatly and accurately
- Various office duties as assigned by the Office Manager
- Responding to patient billing or financial inquiries, directing to appropriate departments, as necessary.
Education
DANB Radiology Certificate
DANB Infection Control Certificate
DENTAL ASSISTING CERTIFICATE -
Porter Chester Institute
08.2023
DIPLOMA -
MANCHESTER HIGH SCHOOL
01.2021
Skills
- Inventory Management
- Equipment Sterilization
- Patient Counseling
- Clinical Support
- Electronic Charting
- Proficient in Dentrix
- Team Collaboration
- Customer Service Orientation
- Multitasking Abilities
- Professionalism and Etiquette
Timeline
DENTAL ASSISTANT
DENTAL SOLUTIONS
05.2023 - Current
DENTAL RECEPTIONIST
COLUMBIA DENTAL
11.2022 - 05.2023
ASSISTANT MANAGER
DUNKIN DONUTS
01.2022 - 11.2022
VET RECEPTIONIST
SOUTHERN VET PARTNERS
11.2020 - 01.2022
DENTAL RECEPTIONIST
ASPEN DENTAL
09.2019 - 10.2020
DANB Radiology Certificate
DANB Infection Control Certificate
DENTAL ASSISTING CERTIFICATE -
Porter Chester Institute
DIPLOMA -
MANCHESTER HIGH SCHOOL
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