Christalyn Grier Otis
Las Vegas,NV
Summary
Reliable individual proudly offering 20 years of experience fostering repeat customers through consistent, professional service. Skilled in designing profitable drink menus, handling cash sales and managing bar inventory. Dedicated to creating inviting environment for both guests and staff. Reliable food server and bar supervisor with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
13
13
years of professional experience
1
1
Certificate
Work History
Bar Supervisor
American Beer And Cocktails, Las Vegas Blvd
08.2022 - Current
- Completed bar opening and closing procedures.
- Managed incoming staff with opening duties, counting down the safe, preparing bartender banks, pre shifting, setting TVs for upcoming games and opening in a timely fashion.
- Checked ID cards and verified bar guests were of legal age.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Made suggestions based on preferences given.
- Extended knowledge of the drink menu.
- Helping with scheduling and managing the floor flow.
Food Server, Bartender and Floor Supervisor
PBR Rock Bar & Grill- Fine Management
08.2010 - 08.2022
- Preformed opening manager duties, managed staff until the AGM or GM arrived on site, pre shifted staff and updated notes for incoming management.
- Prepared all banks for incoming bar and daiquiri staff. Updated 86 with the chef and kept staff informed of any and all menu and specials updates.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Extensive menu knowledge.
- Checked in incoming orders and updated invoices.
- Kept constant communication with FOH and BOH staff about incoming and outgoing guests.
Education
Diploma -
Stadium
Tacoma, WA06.2000
Skills
- Safety Awareness
- Safe Work Practices
- Guest Satisfaction
- Hospitality Management
- Staff Scheduling
- Team Direction
- Compliance Requirements
- Strategic Planning
- Operational Efficiency
- Verbal and Written Communication
- Billing and Payment Processing
- Corrective Actions
- Suggestive Selling
- Reconciling Cash Drawers
- Employee Development
- Dining Room Management
- Staff Training
- Safe Serving Knowledge
- Restaurant Operation
- Schedule Management
- Greeting and Seating Guests
- Guest Interaction
- Shift Scheduling
Accomplishments
- Won "2012 Server of the year" Award. An award suggested by a guest and forwarded by upper management and reviewed by secret shopper.
Certification
- Serve safe Training completed and passed
Timeline
Bar Supervisor
American Beer And Cocktails, Las Vegas Blvd
08.2022 - Current
Food Server, Bartender and Floor Supervisor
PBR Rock Bar & Grill- Fine Management
08.2010 - 08.2022
Diploma -
Stadium
2012, I was named Server of the year by The Nv Restaurant Association
https://vegas.eater.com/2012/8/31/6549583/marla-nini-on-christalyn-grier-otis-at-pbr-rock
2012, I was named Server of the year by The Nv Restaurant Association
https://vegas.eater.com/2012/8/31/6549583/marla-nini-on-christalyn-grier-otis-at-pbr-rock
Similar Profiles
Keiry Munoz GonzalezKeiry Munoz Gonzalez
Housekeeping Room Attendant at The Cosmopolitan Las, Las Vegas BlvdHousekeeping Room Attendant at The Cosmopolitan Las, Las Vegas Blvd
Bone't RiceBone't Rice
Guest Services Supervisor at The Cosmopolitan Las, Las Vegas BlvdGuest Services Supervisor at The Cosmopolitan Las, Las Vegas Blvd
Daniel LinaresDaniel Linares
Room Stylist at The Cosmopolitan Las, Las Vegas BlvdRoom Stylist at The Cosmopolitan Las, Las Vegas Blvd
Moana KahanaMoana Kahana
Customer Service Advocate IV at Centene CorporationCustomer Service Advocate IV at Centene Corporation
Elizabeth ClayElizabeth Clay
First Grade Classroom Teacher at CCSD - Pittman, E.S.First Grade Classroom Teacher at CCSD - Pittman, E.S.