Keiry Munoz Gonzalez
Las Vegas,NV
Summary
Motivated and detail-oriented individual pursuing a career as a Medical Assistant and Phlebotomist. Dedicated to providing quality patient care with a focus on accuracy, professionalism, and compassionate service. Strong multitasking abilities and well-versed in laboratory skills, phlebotomy, and patient interaction. Hands-on Skills: • Venipuncture and specimen collection. Administering injections and vaccinations • Knowledge-based Skills: • HIPAA compliance and patient privacy • Infection control protocols and safety procedures • Medical terminology and charting • Administrative-based Skills: • Patient scheduling and documentation • Insurance claims processing and billing • Proficient in medical office software and electronic health records (EHR) Work Experience
Overview
7
7
years of professional experience
Work History
Housekeeping Room Attendant
The Cosmopolitan Las, Las Vegas Blvd
07.2021 - Current
- Disposed of trash and recyclables each day to avoid waste buildup.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Walmart Front Lead
Walmart
06.2017 - 07.2021
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Increased cashier efficiency through hands-on coaching sessions focused on improving speed, accuracy, and customer interactions.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
Education
Medical Assistant - Healthcare
Northwest Career College
Las Vegas, NV03-2025
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Housekeeping Room Attendant
The Cosmopolitan Las, Las Vegas Blvd
07.2021 - Current
Walmart Front Lead
Walmart
06.2017 - 07.2021
Medical Assistant - Healthcare
Northwest Career College
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