Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christalyn Pettus

Missouri City,TX

Summary

Dynamic professional with a proven track record at MD Anderson Cancer Center Hospital, adept in customer engagement and administrative support. Excelled in enhancing patient care through effective communication and meticulous attention to detail. Skilled in software utilization and process improvement, consistently delivering results that exceed employer expectations.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Ambassador Patient Relations

MD Anderson Cancer Center Hospital
Houston , Tx
06.2021 - Current
  • Ensured smooth check-in process through friendly interactions.
  • Performs various roles such as screener, greeter, and information desk attendant in a dynamic setting.
  • Facilitated understanding of hospital campus protocols for all parties.

Teacher's Aide

Providence Treatment Center
Missouri City, TX
07.2020 - 06.2021
  • Assisted teachers in preparing materials for instruction and classroom activities.
  • Provided support to students by monitoring their progress, answering questions, and helping with assignments.
  • Instructed small groups of students on specific topics within the scope of teacher's lesson plan.
  • Organized classrooms and maintained supplies inventory.

Pharmacy Technician

Walgreens
Sugarland , TX
02.2018 - 08.2020
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.

Administrative Assistant

Lone Star
Spring , TX
03.2017 - 03.2018
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.

Sales Associate

Cato Fashions
Spring , TX
07.2016 - 03.2017
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Built relationships with customers to encourage repeat business.

Education

Some College (No Degree) - CNA (Certified Nursing Assistant)

HCC (Houston Community College)
Missouri City, TX

Skills

  • Customer Engagement
  • Customer Education
  • Administrative Support
  • Healthcare system
  • Patient care and support
  • Multitasking
  • Organization
  • Attention to Detail, Communication
  • Reporting
  • Process Improvement
  • Data entry
  • Training and mentoring
  • Software Utilization

Certification

  • Pharmacy Technician license

Timeline

Ambassador Patient Relations

MD Anderson Cancer Center Hospital
06.2021 - Current

Teacher's Aide

Providence Treatment Center
07.2020 - 06.2021

Pharmacy Technician

Walgreens
02.2018 - 08.2020

Administrative Assistant

Lone Star
03.2017 - 03.2018

Sales Associate

Cato Fashions
07.2016 - 03.2017

Some College (No Degree) - CNA (Certified Nursing Assistant)

HCC (Houston Community College)

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Christalyn Pettus