Christa Marie Jessop

• Oversaw grill, stove, and oven, and cleaned equipment after every shift.
• Checked freezer and refrigerator prior to each shift to verify correct temperatures.
• Maintained well-organized mise en place to keep work consistent.
• Placed orders to restock items before supplies ran out.
• Worked closely with front-of-house staff to facilitate excellent customer service.
• Set up and broke down kitchen for service.
• Achieved consistent on-time service, optimizing kitchen workflows and staff scheduling.

• Motivated staff to perform at peak efficiency and quality.
• Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
• Implemented effective inventory control systems to reduce food spoilage and waste.
• Purchased food and cultivated strong vendor relationships.
• Oversaw food preparation and monitored safety protocols.
• Managed staff schedules and maintained adequate coverage for all shifts.
• Managed inventory and supply ordering, maintaining optimal stock levels to support daily operations.
• Fostered a culture of teamwork among staff members by regularly hosting meetings to discuss goals, challenges, and successes within the department.
• Collaborated with the culinary team to develop menus that catered to diverse customer preferences and dietary restrictions.
• Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
• Enhanced customer satisfaction by ensuring timely and efficient service in the dining room.

• Manage twelve count room attendants and train new hires on slot machine operation and maintenance, boosting team efficiency by N/A

• Operated various count room equipment proficiently, resulting in efficient processing of large volumes of cash and coin.
• Provided prompt, friendly and courteous service to external and internal guests.
• Demonstrated a high level of integrity in handling confidential financial information, earning trust from colleagues and supervisors alike.
• Counted cash and casino chips to accurately reconcile transaction reports.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Acted quickly during emergency situations to reduce opportunity for damage and injury.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Checked and verified photo identification prior to granting facility access.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.

Monitored alarm systems and CCTV footage to enable prompt attention and response.

• Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
• Monitored and approved access control systems for accessibility to authorized personnel.
• Evaluated security personnel performance regularly through unannounced drills or simulated emergency scenarios that helped identify areas for improvement and additional training needs.
• Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
• Responded swiftly to security incidents and effectively resolved security issues.
• Supervised team of 85 security personnel during shift.
• Prepared and submitted reports to keep management informed of security activities and developments.
• Supervised and evaluated security staff performance to determine compliance with safety regulations.