Christa Maye Vaught
Ross Stores
Sylmar,CA
3
years of professional experience
I thrive in fast and slow pace environment giving me the ability to go above and beyond. Fast pace shows my diligence, flexibility, and coordination. Slow pace gives me the opportunity to work on things that don't normally get enough attention. I can adapt to any environment with time and patience. I work well with customers and associates, remain level headed, and bring up any questions and/or concerns if needed.
I am currently learning sign language and have become intermediate in Spanish.
Work History
Retail Worker/Loss Prevention Supervisor
1 Year 1 Month- Assisted customers in locating merchandise and answering product inquiries
- Maintained a clean and safe store environment for customers and staff.
- Ensured fitting room efficiency by coordinating customer needs and maintaining organization.
- Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
- Assisted customers with fitting room needs and selections.
- Organized and maintained fitting room cleanliness and orderliness.
- Monitored customer behavior in fitting areas to support loss prevention efforts.
- Limited number of items customers could try on in fitting rooms to help decrease clothing theft.
- Placed tags on clothing items and assessed for damage before hanging on racks for return to sales floor.
- Greeted customers and provided excellent customer service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Monitored store activities to prevent theft and ensure safety protocols.
- Executed inventory control measures to maintain accuracy and reduce shrinkage.
- Enforced company policies relating to the detection, investigation, and resolution of suspicious activity.
- Monitored store operations to ensure compliance with Loss Prevention policies and procedures.
- Assisted customers in fitting room selections and garment trials.
- Trained new associates on fitting room procedures and best practices.
- Maintained cleanliness of the fitting rooms by cleaning mirrors, straightening clothing racks, and sweeping floors.
- Inspected garments for damages before returning them to their respective locations on the sales floor.
- Helped maintain an organized work environment by tidying up clothing racks after each shift.
- Assisted customers with locating items, selecting sizes, and coordinating outfits.
Cashier/Fitting Room Associate
8 Months- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register and processed customer transactions efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Assisted customers with inquiries and provided product information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness and organization of checkout area and sales floor
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves and replenished merchandise as needed throughout the day.
- Performed other duties as assigned by management.
- Counted
Education
- I went to Beacon Charter High School for the arts the first two years of high school. There I learned safety and sanitation in a culinary class and joined after school clubs.
- The last two years of high school I went to Toll Gate and graduated.
Skills
Loss prevention
Store maintenance
Customer service
Customer assistance
Effective communication
Team collaboration
Workplace safety compliance
Time management
Multitasking Abilities
Problem solving
Reliability and punctuality
Patience and empathy
Timeline
Retail Worker/Loss Prevention Supervisor
Ross Stores
08.2025 - CurrentRead More
Cashier/Fitting Room Associate
Ross Stores
10.2023 - 06.2024Read More
Toll Gate
09.2026Read More