Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christan Lofton

Fort Worth,TX

Summary

Hardworking and reliable employee focused on going above and beyond to support the team and serve customers. Trained in communication and offering top-notch communication abilities. Motivated to continue to learn and grow as a Marketing professional. Skilled team player with strong background in intense environments. Works well independently to handle assignments as well as with others. Always ready to go beyond basic assignments. Quick learner with good computer abilities.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Freight Broker/Carrier Sales Representative

Linq Transport
Bedford, TX
04.2022 - 03.2023
  • Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
  • Prepared pricing agreements and contracts to close sales.
  • Collaborated with clients to maintain relationships and provide customers with thorough support and guidance.
  • Used CRM software to record customer interactions and track general sales activities for review and follow-up.
  • Leveraged proven sales methods to increase revenue and surpass sales objectives.

Account Manager

Volte Inc
02.2021 - 02.2022
  • Utilized sales data to evaluate sales performance and make proper adjustments
  • Led branding and promotion to enhance customer experiences and drive sales
  • Communicated with account holders to define and strategize needs, business requirements, and expectations
  • Negotiated and navigated the best deals for different businesses

Process assistant

Amazon
Haslet, TX
06.2020 - 01.2021
  • Air
  • Worked every position and every station
  • Trained new people Worked closely with team members to properly set up equipment, manage materials, and handle products according to work orders
  • Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.

Server/ Shift Leader

Applebee's
04.2017 - 06.2019
  • Served food to customers Took care of customers problems to make sure they leave happy Performed side work duties, such as cleaning and organizing things for the next shift work
  • Communicated customers' menu choices and special requests to kitchen staff to minimize errors
  • Answered phones and took phone orders for customer pick up or delivery
  • Monitored tables and expertly handled requests, kept drinks refilled, and offered additional items such as desserts
  • Greeted all guests with smile and friendly greeting
  • Used POS system to accurately input orders and process payments
  • Fostered fun atmosphere and family-style work environment
  • Kept hostess team informed of table progression and availability
  • Greeted guests promptly, shared daily specials, and collected drink orders to offer superior service.

Party Planner/Host

Fannin Lanes bowling alley
01.2016 - 03.2017
  • Answered and returned calls of customers to set up their kids birthday parties
  • Setup decorations for the party
  • Hosted the party once they arrived Hired and supervised the support staff and volunteers necessary for each event's needs
  • Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event.

Education

High School Diploma -

Madison Central High School
Madison, MS

No Degree - Integrated Marketing Communications

The University of Mississippi
Oxford, MS

Skills

  • Word Great communication
  • Skills
  • 6 years of online and
  • Social media marketing
  • Experience
  • 10 years of video
  • Editing, picture & web
  • Design, and flyer
  • Building
  • Relationship Building Problem-solving
  • Multitasking Networking Customer relations
  • 1 1/2 years of sales experience
  • Paperwork Processing

Certification

Food handlers Certification

Alcohol Handlers Certification


Timeline

Freight Broker/Carrier Sales Representative

Linq Transport
04.2022 - 03.2023

Account Manager

Volte Inc
02.2021 - 02.2022

Process assistant

Amazon
06.2020 - 01.2021

Server/ Shift Leader

Applebee's
04.2017 - 06.2019

Party Planner/Host

Fannin Lanes bowling alley
01.2016 - 03.2017

High School Diploma -

Madison Central High School

No Degree - Integrated Marketing Communications

The University of Mississippi
Christan Lofton