Christan Deanne Duncan
PEARL,MS
Summary
Results-oriented Loan Processor highly effective at coordinating documents and processes between departments, individuals and government offices. Expert negotiator, problem solver and organizer. Over 12 years of experience in loan processing and mortgages. I have great organizational skills as well as detail oriented. I have always and will continue to strive to learn more for further opportunities.
Overview
12
12
years of professional experience
Work History
Loan Processor
Residential Mortgage Corporation
11.2020 - Current
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Worked with processing department to successfully submit and finalize applications for FHA, USDA, VA, and Conventional loans.
Loan Processor
Planters Bank & Trust Company
06.2013 - 08.2020
- all of the following applies to Conventional real estate, agricultural, commercial, and personal loans.
- Reviewed loan files for completeness, identified missing documentation and generated condition lists for applicants.
- Prepared documents for underwriting by verifying client income, credit reports and other information.
- Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
- Prepared file for final clear-to-close by branch management.
- Worked with Loan Officer to create application profile in system and review key information at various stages within process.
- Communicated with customers daily to request information and complete paperwork.
- Supported loan processing by compiling applicant documentation such as credit reports, employment verifications and financial history paperwork.
- Handled customer complaints with relative ease by conducting research, listening carefully and taking appropriate action.
teller
Cleveland State Bank
06.2009 - 07.2012
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Counted and packaged currency and coins.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Provided customer records, account statements and copies of checks.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
- Educated customers on use of banking website and mobile apps.
Education
AA - GENERAL EDUCATION
Mississippi Delta Community College
Moorhead, MSSkills
- Application Preparation
- Credit and Collections
- Risk Management
- Legal Compliance
Timeline
Loan Processor
Residential Mortgage Corporation
11.2020 - Current
Loan Processor
Planters Bank & Trust Company
06.2013 - 08.2020
teller
Cleveland State Bank
06.2009 - 07.2012
AA - GENERAL EDUCATION
Mississippi Delta Community College
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