Christe Griffin Shelby
Desoto,TX
Summary
Senior Associate having over 30 years’ experience in Accounts Receivables roles. I’m looking to acquire a responsible and challenging position that offers the opportunity to expand the skills and potential for advancement.
Professional with strong analytical skills and background in financial assessment. Adept at evaluating creditworthiness and managing risk, bringing high level of precision to financial analysis and reporting. Known for effective team collaboration and flexibility, ensuring reliable support in dynamic environments. Proficient in financial modeling, credit risk analysis, and market research, with focus on achieving measurable results.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Credit Analyst II
Lennox International
01.2022 - Current
- Review and monitor assigned accounts and all applicable collection reports
- Contact customer for payments both verbally and via email
- Provide timely follow-up on payment arrangements
- Identify potential credit risks based on analysis and recommend mitigation strategies, such as requiring additional collateral or adjusting credit terms
- Collaborate with sales teams to provide credit information and guidance on potential customer transactions, ensuring compliance with credit policies
- Generate detailed credit reports and summaries for internal stakeholders, including management, highlighting key credit metrics and trends
Sr. Accounts Receivable Specialist
CalAMp
01.2020 - 01.2021
- Accounts Receivable Collection
- Issue and Process credit memos
- Assist with responding back to emails from AR inbox
- Interact daily with customers on payment updates and cash collections
- Ensure compliance with SOX 404 requirements are meet
- Liaised with external auditors during annual reviews by providing necessary documentation related to accounts receivable activities.
- Monitored credit limits, reducing risk exposure by proactively addressing potential delinquencies.
Sr. Associate Canadian Charter Associate
Greyhound Bus Lines
07.1993 - 03.2020
- Process Canadian charters in the charter desk system, which includes entering bus and mileage information
- Prepares summary revenue statistics on charter revenue & performs uploads to JDE
- Completes report balancing, bus corrections, data entry bus miles, Inter/Intra bus mile reporting and balance sheet account reconciliations
- Completes Charter revenue and allocation by region journal entries
- Works closely with the Canadian Charter Operation group to answer accounting/reporting questions
- Prepares and maintains assigned monthly balance sheet account analysis
- Enters Greyhound bus schedule changes from ORDS into SCPS daily
- Streamlined operational efficiency by identifying areas for improvement and proposing actionable solutions.
Sr. Accounts Receivables Associate
Greyhound Bus Lines
08.2006 - 07.2009
- Processed credit card payments and processed them through the Accelera machine
- Processed and completed journal entries in J E Edwards 9.2
- Contacted past due customers by phone or letter to bring account up to a current status, retrieve and research invoice documents and cash batches
- Special projects, as needed
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
Charter Collector
Greyhound Bus Lines
10.2001 - 07.2006
- Applied payments received in the Charter Desk to appropriate customers
- Processed credit card payment and processed them through the Accelera machine
- Contacted past due customers to bring account up to a current status, retrieve and research
- Documented all collection activities and updated customer information files on the detail A/R system
- Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
Education
Bachelor of Science - Human Relations & Business
Amberton University
Garland, TX11.2022
Skills
- JDE
- Oracle 105
- Tessitura
- Pivot Tables
- MS Office
- BPS (AS400)
- ProComm
- Charter Desk
- WordPerfect 50
- GroupWise/Microsoft Outlook
- ORDS (Operation Report Distribution System)
- SCPS (Schedule & Capacity Planning System)
Certification
- Management/Supervisor, El Centro College
- Public Administration, El Centro College
- Business Management Essentials, El Centro College
Timeline
Credit Analyst II
Lennox International
01.2022 - Current
Sr. Accounts Receivable Specialist
CalAMp
01.2020 - 01.2021
Sr. Accounts Receivables Associate
Greyhound Bus Lines
08.2006 - 07.2009
Charter Collector
Greyhound Bus Lines
10.2001 - 07.2006
Sr. Associate Canadian Charter Associate
Greyhound Bus Lines
07.1993 - 03.2020
Bachelor of Science - Human Relations & Business
Amberton University
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