Christel Desina
Philadelphia,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Talented Interpreter with advanced conversational abilities in Haitian Creole. Maintain emotion, style and content of speaker's words in translations and familiar with deeper cultural context behind phrases.
Overview
3
3
years of professional experience
Work History
Lawn and Garden Associate
Home Depot
Bensalem, PA
03.2024 - Current
- Greeted customers, answered questions, and provided product information.
- Performed weekly maintenance of outdoor equipment such as mowers, trimmers, edgers, blowers, chainsaws, tillers and more.
- Monitored inventory levels and restocked merchandise when needed.
- Maintained a clean environment by sweeping floors and dusting surfaces.
- Ensured proper safety procedures were followed while operating machinery or lifting heavy objects.
- Organized seasonal displays including plants, fertilizers, mulch, potting soils.
Receptionist
Einstein Healthcare Network
Elkins Park, PA
12.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Verified visitors' identification cards before allowing access to the building.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
Cashier
Walmart
Wyncote, PA
06.2021 - 12.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
Associate of Arts - Health Sciences
Community College of Philadelphia
Philadelphia, PA05-2026
Skills
- Scheduling
- File Management
- Clerical Support
- Multi-line telephone skills
- Documentation And Reporting
- Multitasking and prioritization
- Organization skills
- Mail distribution
- Time Management
- Customer Service
- Guest Services
- Cash Handling
- Product Knowledge
Languages
Haitian Creole
Native/ Bilingual
References
References available upon request.
Timeline
Lawn and Garden Associate
Home Depot
03.2024 - Current
Receptionist
Einstein Healthcare Network
12.2023 - Current
Cashier
Walmart
06.2021 - 12.2023
Associate of Arts - Health Sciences
Community College of Philadelphia
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