Christel Hollis
Orange Park,FL
Summary
Detail-oriented individual with excellent communication skills and over 25 years of experience in administrative support and customer service. Equipped with strong problem-solving skills, proven ability to multi-task effectively and efficiently, and a willingness to learn. Eager to contribute to team success, further develop professional skills, and tackle new challenges.
Overview
31
31
years of professional experience
Work History
Deputy Clerk
Fayette County Clerk's Office
Lexington, KY
02.1999 - 10.2024
- Trained new staff on office procedures and best practices for document handling.
- Handled customer inquiries, providing information and support for various services via phone, mail, and email.
- Developed and implemented improved filing systems within department to increase accessibility of records.
- Complied with state laws regarding public information requests and document access while maintaining confidentiality by adhering to strict privacy guidelines.
- Provided quality clerical support through data entry, document management, and email correspondence.
Assistant Head Resident
Berea College Labor Program
Berea, KY
08.1995 - 05.1996
- Mentored fellow residents, providing guidance, support, and monitoring their mental and physical progress during their college journey via conversation and house meetings.
- Served as an intermediary to the Head Resident (off-campus), addressing concerns, facilitating open communication channels, and all aspects of the home operations.
- Oversaw daily operations of home, ensuring compliance with safety and quality standards and completing supply orders.
Teaching Assistant - Child & Family Studies Dept
Berea College Labor Program - Dr Keila Thomas
Berea, KY
08.1994 - 05.1995
- Coordinated classroom activities, materials, and maintenance ensuring smooth logistical operations during lessons.
- Built and maintained professional relationships with students and faculty members.
- Supported faculty in grading assignments efficiently, contributing to timely feedback for students.
Teaching Assistant - Art Department
Berea College Labor Program - Neil Di Teresa
Berea, KY
08.1993 - 05.1994
- Supported faculty by organizing and maintaining classroom activities and instructional resources effectively.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Documented attendance and completed assignments to maintain full class and student records.
Education
Bachelor of Arts - Child & Family Studies
Berea College
Berea, KY05-1996
Associate of Arts - General Studies
Gaston College
Dallas, NC06-1993
Skills
- Attention to detail, organization, and problem-solving
- Administrative tasks - document prep, proofreading, filing, and sorting, handling, and processing mail
- Customer interaction and satisfaction - via in-person, phone, mail, and email
- Use of office equipment - scan, copy, and fax
- Adherence to office policy, state law & federal law enforcement
- Cash, check, and card payment handling
Timeline
Deputy Clerk
Fayette County Clerk's Office
02.1999 - 10.2024
Assistant Head Resident
Berea College Labor Program
08.1995 - 05.1996
Teaching Assistant - Child & Family Studies Dept
Berea College Labor Program - Dr Keila Thomas
08.1994 - 05.1995
Teaching Assistant - Art Department
Berea College Labor Program - Neil Di Teresa
08.1993 - 05.1994
Bachelor of Arts - Child & Family Studies
Berea College
Associate of Arts - General Studies
Gaston College