Christel Ruelas
Corona,NY
Summary
To adapt to the working environment and deliver my expertise in the innovative hospitality skills, while maintaining the integrity and work ethics, thereby keeping up the reputation of the organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
WOW Brand
09.2025 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Counter/Server/Barista
Maman
01.2022 - 07.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
- Performed cash, card and check transactions to complete customer purchases.
Food & Beverage Server
Rose Dela Cruz Staffing
10.2021 - 01.2022
- Greeted customers entering store and responded promptly to customer needs
- Prepare room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates and utensils
- Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs.
Food & Beverage Server
Fresh Meadow Country Club
09.2020 - 10.2021
- Provided courteous, friendly service while multitasking in fast paced environment
- Remained focused, calm and professional during peak rush hours
- Adhered to health and safety standards while handling food and beverages.
Customer Service Representative
Macy's
10.2019 - 09.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science in Tourism and Hospitality Management -
Laguna State Polytechnic University
Skills
- Team Player
- Effective Communication
- Excellent work ethic
- Cleaning and sanitization
- Quick Learner
- Customer service
Certification
Food Handlers Certification, 07/2023
Timeline
Administrative Assistant
WOW Brand
09.2025 - Current
Counter/Server/Barista
Maman
01.2022 - 07.2025
Food & Beverage Server
Rose Dela Cruz Staffing
10.2021 - 01.2022
Food & Beverage Server
Fresh Meadow Country Club
09.2020 - 10.2021
Customer Service Representative
Macy's
10.2019 - 09.2020
Bachelor of Science in Tourism and Hospitality Management -
Laguna State Polytechnic University