Christelle Ngolo
Auburn,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
FC Associate
Amazon
11.2020 - Current
- Followed procedures at all times for personal and team safety.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers, and pallets with correct merchandise counts.
- Maintained compliance with company safety policies and called violations to attention of management.
- Read and analyzed work orders to verify consistency with merchandise information.
Food Service Worker
Sky Chefs
11.2019 - 01.2020
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Developed and maintained positive relationships with customers to enhance service.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Client Service Representative
Ramazani Restaurant
07.2017 - 08.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer calls to answer questions about products and services.
- Developed and implemented customer service policies and procedures to apply best practices and establish quality standards.
- Utilized active listening skills to identify customer needs and provide appropriate solutions.
Education
Certification - Customer Service
Highline College
Seattle, WA12.2023
High School Diploma -
Complex Scolaire Saint Felix
Kinshasa, DRC07.2017
Skills
- Order Execution
- Order Picking Skills
- Excellent Communication
- Customer Relations
Timeline
FC Associate
Amazon
11.2020 - Current
Food Service Worker
Sky Chefs
11.2019 - 01.2020
Client Service Representative
Ramazani Restaurant
07.2017 - 08.2019
Certification - Customer Service
Highline College
High School Diploma -
Complex Scolaire Saint Felix
Similar Profiles
Ruben Frausto JrRuben Frausto Jr
Maintenance Technician III at AmazonMaintenance Technician III at Amazon
Sreeram TRSreeram TR
Catalog Manager at AmazonCatalog Manager at Amazon
Yashvvi JangidYashvvi Jangid
Senior Risk Analyst at AmazonSenior Risk Analyst at Amazon
Vivian MaxwellVivian Maxwell
Associate at AmazonAssociate at Amazon
Jose ValenzuelaJose Valenzuela
Clerk at Fred MeyerClerk at Fred Meyer