CHRISTEN DE ALEJANDRO
Kapolei,USA
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
11
11
years of professional experience
Work History
Assistant Manager
Takenaka Landscaping
03.2024 - Current
- Obtain extensive hands-on knowledge of Hawaiian Native plants and species.
- Proficiency handling forklifts, tractors, and dump trucks.
- Improve customer satisfaction by addressing and resolving complaints promptly.
- Monitor cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offer attentive assistance to customers needs.
- Monitor watering times, soil conditions and plant positions and make informed adjustments in response to weather conditions.
Training Chief
3D Assault Amphibious Battalion
05.2022 - 08.2023
- Developed training programs and materials to meet the needs of employees in various departments
- Created and implemented new systems for tracking employee progress throughout their training program
- Maintained accurate records of all employee trainings completed
Movement Control Center Chief
Combat Logistics Battalion 3
02.2021 - 04.2022
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services
- Assisted with customer requests and answered questions to improve satisfaction
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Identified needs of customers promptly and efficiently
Tactical Vehicle Instructor
Combat Logistics Battalion 3
08.2020 - 01.2021
- Assessed student progress through tests and quizzes in order to evaluate understanding of course material
- Conducted lectures, demonstrations and group activities in order to enhance learning experience
Platoon Sergeant
Combat Logistics Battalion 3
03.2020 - 08.2020
- Organized, supervised and coordinated platoon training activities
- Conducted performance counseling of subordinates
- Compiled monthly reports on personnel actions such as awards, promotions and disciplinary actions
Motor Transportation Vehicle Operator
2D Battalion, 4th Marines
01.2017 - 03.2020
- Conducted pre-trip inspections of assigned vehicle, checking fluid levels, brakes, tires, and lights
- Maintained accurate logs of trips taken, cargo transported, fuel consumption, and other related information
- Responded quickly to any emergency situations encountered while driving
Child Care Team Member
Fitness Works
03.2016 - 06.2016
- Provided childcare to children aged 0-5 in a safe and friendly environment
Customer Service Clerk
Fitness Works
06.2015 - 06.2016
- Greeted customers and provided assistance with inquiries
- Processed customer orders and payments accurately and promptly
- Performed cashier duties including processing credit card payments and issuing receipts
- Resolved customer complaints in a timely manner
Demolition Crew Member
Specialize Flooring
03.2014 - 05.2015
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites
- Removed fixtures and fittings, such as doors, windows, sinks, and toilets
- Assisted with dismantling of structural elements like walls and floors by hand tools
- Operated power tools safely to demolish concrete slabs, brick walls, and asphalt surfaces
Education
Organizational Leadership -
Sergeants Academy
Kaneohe, HI06.2021
Motor Vehicle Operators School -
Motor Vehicle Operators School
Fort Leonard Wood, MO01.2017
High School Diploma -
Peoria High School
Peoria, AZ05.2015
Skills
- Critical thinking
- Adaptability and flexibility
- Positive Attitude
- Strong Work Ethic
- Personnel Management
- Facility and Equipment Maintenance
- Budget Planning
- Problem Solving
- Records Management
- Multitasking
Professional References
- Cary Takenaka, President, Kunia Camp HI, (808) 864-8785, takenaka001@hawaii.rr.com
- Chief Warrant Officer 3 Jeffery Hubbard, Mobility Officer, MCB Hawaii, (209)406-8547, Jeffery.hubbard@usmc.mil
- Gunnery Sergeant Cory Abbott, Motor Transport Chief, Oceanside CA, (919) 922-3630, Cory.Abbott@usmc.mil
- Steven Hadley, Wrecker Chief, MCB Hawaii, (817) 487-7691, steven.k.hadley.jr@gmail.com
- Rolando Franco, Specialize Flooring owner, Peoria AZ, (602) 329-2137, spflooringtile@aol.com
Timeline
Assistant Manager
Takenaka Landscaping
03.2024 - Current
Training Chief
3D Assault Amphibious Battalion
05.2022 - 08.2023
Movement Control Center Chief
Combat Logistics Battalion 3
02.2021 - 04.2022
Tactical Vehicle Instructor
Combat Logistics Battalion 3
08.2020 - 01.2021
Platoon Sergeant
Combat Logistics Battalion 3
03.2020 - 08.2020
Motor Transportation Vehicle Operator
2D Battalion, 4th Marines
01.2017 - 03.2020
Child Care Team Member
Fitness Works
03.2016 - 06.2016
Customer Service Clerk
Fitness Works
06.2015 - 06.2016
Demolition Crew Member
Specialize Flooring
03.2014 - 05.2015
Motor Vehicle Operators School -
Motor Vehicle Operators School
High School Diploma -
Peoria High School
Organizational Leadership -
Sergeants Academy
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