Christen Hart
Atlanta,US
Summary
Experienced with strategic sourcing, candidate assessment, and relationship management. Utilizes innovative recruitment techniques to align talent acquisition with organizational goals. Track record of building strong partnerships with hiring managers to fulfill staffing needs effectively and efficiently.
Overview
18
18
years of professional experience
Work History
Talent Acquisition Partner
Claire's Inc.
01.2022 - 03.2025
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
- Streamlined the talent acquisition process by implementing an applicant tracking system and improving candidate experience.
- Established a robust talent pipeline through networking events, career fairs, and proactive outreach efforts.
- Reduced time-to-fill for critical roles with strategic sourcing techniques and efficient interview scheduling.
- Optimized job descriptions with keyword-rich content to improve visibility on job boards and attract relevant applicants.
- Conducted comprehensive market research to benchmark against industry standards and identify areas of improvement in talent acquisition strategy.
- Leveraged data-driven insights to inform recruitment strategies, optimizing processes for maximum efficiency.
- Collaborated with HR partners to develop competitive compensation packages that attracted top-tier candidates.
- Managed full-cycle recruitment processes, from job posting creation to offer negotiation and acceptance.
- Improved candidate retention rates by implementing thorough pre-screening procedures and conducting in-depth reference checks.
- Facilitated ongoing communication with candidates throughout the entire hiring process, ensuring transparency and professionalism at every touchpoint.
- Identified and created recruitment and administrative performance metrics and data to analyze trends, drive change, and assess progress.
- Analyzed recruiting metrics to share reports and recommendations with stakeholders.
Recruiting Coordinator
Safelite AutoGlass via Addison
03.2021 - 01.2022
- Coordinated candidate interviews with hiring managers, ensuring a smooth and efficient interview process for all parties involved.
- Operated and maintained applicant tracking and candidate management systems.
- Coordinated incoming job requisitions and applications.
- Improved candidate experience by providing timely updates throughout the recruitment process, resulting in positive feedback from applicants.
- Coordinated and attended job fairs to expand company presence and attract qualified candidates for open positions.
- Established strong relationships with hiring managers to understand their specific needs and fill open positions quickly.
- Reached out to qualified referral candidates to obtain applications.
- Maintained accurate records of all recruitment activities, ensuring compliance with company policies and legal requirements.
- Scheduled and conducted interviews each week.
- Managed job postings on various platforms, increasing visibility and attracting top talent for open positions.
- Assisted in development of training materials for hiring managers, enhancing interview techniques.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
Recruiting Coordinator
CVS Caremark Specialty Pharmacy
10.2018 - 03.2021
- Acted with integrity, honesty and knowledge that promote the culture, values and mission of CVS
- Schedule phone and onsite interviews for candidates (everything is virtual at the moment)
- Provide a comfortable and welcoming candidate experience from start to finish so that each applicant feels respected and becomes a champion of our brand
- Build, maintain, and update our resources and processes (ATS, team-specific workflows, etc.)
- Proactively identify opportunities to improve our processes, the tools we use, and our relationships with hiring partners
- Maintain data integrity within our applicant tracking system, Greenhouse, to ensure we have healthy pipelines
- Partner with recruiters and hiring managers to manage candidate pipelines and maintain all job postings
Lead Pharmacy Technician
Stater Bros.
10.2016 - 10.2018
- In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy
- Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures
- Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions
- If PTCB certified, assists with and coaches' pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers
- Engaged customers and patients by greeting them and offering assistance with products and services
- Resolves customer issues and answers questions to ensure a positive customer experience
- Modeled and shared customer service best practices with all team members to deliver a delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
- Developed strong relationships with most valuable customers
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Supervised junior technicians, providing guidance on best practices in pharmaceutical processes and procedures.
Pharmacy Technician
CVS Health
01.2007 - 10.2016
- Lived our purpose of helping people on their path to better health by engaging customers to learn about their health and medications
- Created genuine human connections by focusing on service, and keeping patients and caregivers top of mind at all times
- Demonstrated compassion and care by proactively identifying and resolving potential problems
- Communicated among a number of individuals, including patients, co-workers, insurance companies, and prescribers
- Worked on a team to fulfill prescription orders from start to finish with an in-depth understanding of each workstation
- Understood and followed applicable Federal and State laws (e.g., HIPAA), regulations (e.g., OSHA), professional standards, and ethical principles
- Complies with CVS policies and procedures to ensure patient safety and protect patient privacy and security
- Actively seeked opportunities to expand clinical, technical and insurance knowledge
- Balanced quality and efficiency in all tasks, contributing to both patient outcomes and broader team goals
Education
Some college - No degree
Chaffey College
Rancho Cucamonga, CAHigh School -
Eisenhower High School
Rialto, CA01.2001
Skills
- Recruitment process improvement
- Candidate relationship management
- Recruitment metrics analysis
- Strategic sourcing
- Passive candidate engagement
- Diversity and inclusion initiatives
- Onboarding support
- Applicant tracking
- Interview coordination
- Candidate pipeline management
- Candidate tracking
- Candidate sourcing
- Recruitment
- Applicant tracking systems
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Talent Acquisition Partner
Claire's Inc.
01.2022 - 03.2025
Recruiting Coordinator
Safelite AutoGlass via Addison
03.2021 - 01.2022
Recruiting Coordinator
CVS Caremark Specialty Pharmacy
10.2018 - 03.2021
Lead Pharmacy Technician
Stater Bros.
10.2016 - 10.2018
Pharmacy Technician
CVS Health
01.2007 - 10.2016
High School -
Eisenhower High School
Some college - No degree
Chaffey College
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