Christen Turner
Gonzales,LA
Summary
Highly organized analytical professional with superior goal setting, decision-making, and problem solving skills. Solid reputation for having positive impact on both internal and external support and overall productivity. Keeps pace with changes in various industries and evolving needs. Strong ability to identify, develop and sustain a network of people and other resources for tasks. Able to execute strategic initiatives in a methodical approach.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Registered Nurse, Clinical Liaison
Gentiva Hospice
Prairieville, LA
10.2023 - Current
- Patient Assessment: Evaluate hospice eligibility based on clinical criteria and prognosis.
- Care Coordination: Collaborate with healthcare teams to ensure smooth transitions into hospice care.
- Education & Support: Provide patients and families with information on hospice services, symptom management, and end-of-life care.
- Facilitation of Admission: Handle hospice admission paperwork, insurance coordination, and physician orders.
- Advocacy: Ensure patients’ end-of-life wishes are respected while navigating complex decisions.
- Interdisciplinary Collaboration: Develop individualized care plans with the hospice team addressing all patient needs.
- Documentation: Maintain detailed records of patient assessments, care plans, and communications.
- Community Outreach: Promote hospice services and build referral relationships with healthcare providers.
Registered Nurse Case Manager
Clarity Hospice & The Crossing at Clarity Hospice
Baton Rouge, LA
09.2021 - 10.2023
- Assess patients' conditions during each visit, charting vital signs, findings, and medication reviews.
- Administer prescribed medications and provide recommendations to physicians based on assessment findings.
- Monitor, treat, and care for wounds, including dressing changes and wound vac maintenance.
- Educate patients and caregivers on disease processes, emergency planning, dietary restrictions, and identified knowledge deficits.
- Coordinate care with occupational, physical, and speech therapists, personal care aides, and physicians' offices.
- Develop individualized care plans based on patients' specific needs and goals.
- Document admissions, recertifications, resumptions of care, and discharges using Home Care Home Base, WellSky (Kinser), and other charting systems.
- Obtain diagnostic testing and medical procedures in-home, as ordered by physicians, and deliver specimens to laboratories.
Registered Nurse
Woman's Hospital
11.2020 - 11.2021
- Conduct thorough assessments of postpartum mothers and infants within two hours of delivery, monitoring for signs of hemorrhaging, respiratory issues, temperature instability, and glucose abnormalities, with continuous observation until discharge.
- Manage intravenous infusions of antibiotics, Magnesium Sulfate, Oxytocin, and other fluids as prescribed by physicians.
- Provide ongoing assessment and care for postpartum and chronic hypertensive patients, ensuring timely communication of critical updates and lab results to the healthcare team.
- Educate parents and caregivers on postpartum and newborn care, including breastfeeding support and education.
- Assess and maintain post-surgical incisions, monitoring for infection and other complications such as evisceration.
- Administer vaccinations and injections to newborns and postpartum patients.
Cypress Home Health Care
05.2019 - 10.2020
- Conduct patient assessments and document findings during each visit.
- Perform evaluations, including vital signs, medication review, and reconciliation.
- Administer medications and manage wound care, including dressing changes and monitoring healing progress.
- Educate patients and caregivers on disease management, emergency planning, dietary restrictions, and care needs.
- Collaborate with multidisciplinary teams (therapists, aides, physicians) to develop and execute personalized care plans.
- Complete documentation for admissions, recertifications, resumptions, and discharges using Home Care Home Base.
- Coordinate in-home diagnostic testing and deliver lab specimens as ordered by physicians.
Registered Nurse
Woman's Hospital
Baton Rouge, LA
02.2017 - 12.2018
- Conduct OB/GYN telephone triage based on acuity; consult on women’s health issues for nursing staff.
- Ensure informed consent for contraceptive procedures; assist with in-office treatments per physician’s orders.
- Serve as pre- and post-operative nurse for IUD removals, LEEP, and D&C procedures.
- Review and communicate lab and radiology results (e.g., PAP smears, HPV, breast abnormalities) to patients.
- Manage pre-authorizations, prescription appeals, and follow-up appointments for abnormal test results.
- Collaborate with interdisciplinary teams to ensure seamless patient care.
- Perform post-partum assessments for mothers and infants; monitor for hemorrhage, tachypnea, and other complications.
- Manage IV infusions (e.g., antibiotics, Magnesium Sulfate, Oxytocin); provide care for post-partum hypertensive patients.
- Educate parents on newborn care and breastfeeding support; assess and maintain post-surgical incisions.
- Administer newborn and post-partum injections/vaccinations; handle patient admissions and discharges.
- Consult on women's health issues and provide OB/GYN telephone triage.
- Ensure informed consent for contraceptive procedures and assist with in-office treatments.
- Serve as pre- and post-op nurse for procedures like IUD removal, LEEP, and D&C.
- Review and communicate mammography and lab results to patients.
- Obtain pre-authorizations, manage prescription appeals, and coordinate follow-up for abnormal test results.
- Collaborate with interdisciplinary teams to ensure seamless patient care.
BlueCross and BlueShield of La
Baton Rouge, LA
10.2008 - 10.2012
- Set up new groups and subgroups, including class/plans, billing entities, and definition messages.
- Communicate with account managers, brokers, marketing, underwriting, and other departments regarding new groups and benefit changes.
- Process changes to subscriber and group files for health, life, dental, and drug coverage, including product enhancements and terminations.
- Determine portability for members while ensuring compliance with applicable laws.
- Mail daily correspondence, monthly renewals, and new group packages.
- Assist with inquiries related to benefits, exclusions, pre-existing conditions, and riders.
- Support providers with explanations of benefits and remit information.
- Research and resolve member inquiries using various computerized systems.
- Review and respond to action requests to meet service level agreements and quality assurance standards.
- Conduct floor walks to assist agents with escalated questions and issues.
- Maintain knowledge of company policies, recent regulations, HCPCS coding, ICD-9 codes, and medical terminology.
- Compose and proofread correspondence to customers, group leaders, brokers, and insurance companies to ensure clarity and satisfaction.
Education
Bachelor of Science in Nursing - Nursing
Southern University
Baton Rouge, LA01.2016
Skills
- Microsoft Word (10 years)
- PowerPoint
- Outlook
- Access
- Adobe
- Medical Terminology
- CCS
- ACS
- Xtra
- SAISO
- ORACLE
- FACETS
- Nursing
- Family Planning
- Medication Administration
- EMR Systems
- Experience Administering Injections
- Acute care
- ICD-10
- Patient Care
- Triage
- Vital Signs
- Hospice Care
- Home Care Home Base (2 years)
- Wellsky (3 years)
- Meditech (4 years)
- Epic
- Phone triage (4 years)
- Magnet hospital experience (3 years)
Certification
- RN
- BLS Certification
- ACLS Certification
- Neonatal Resuscitation Program (NRP) Present
Timeline
Registered Nurse, Clinical Liaison
Gentiva Hospice
10.2023 - Current
Registered Nurse Case Manager
Clarity Hospice & The Crossing at Clarity Hospice
09.2021 - 10.2023
Registered Nurse
Woman's Hospital
11.2020 - 11.2021
Cypress Home Health Care
05.2019 - 10.2020
Registered Nurse
Woman's Hospital
02.2017 - 12.2018
BlueCross and BlueShield of La
10.2008 - 10.2012
- RN
- BLS Certification
- ACLS Certification
- Neonatal Resuscitation Program (NRP) Present
Bachelor of Science in Nursing - Nursing
Southern University
Similar Profiles
Jennifer WorkmanJennifer Workman
Patient Care Manager/Case Manager/ RN On Call at GENTIVA HOSPICE/ COMMUNITY HOME CARE AND HOSPICEPatient Care Manager/Case Manager/ RN On Call at GENTIVA HOSPICE/ COMMUNITY HOME CARE AND HOSPICE
Victoria PerryVictoria Perry
Certified Nurse Aide at Gentiva HospiceCertified Nurse Aide at Gentiva Hospice
Amanda HoffmanAmanda Hoffman
Licensed Practical Nurse at Gentiva Hospice CareLicensed Practical Nurse at Gentiva Hospice Care