Christena Rosales
Rossville,GA
Summary
Compassionate Direct Care Staff Member known for high productivity and efficient task completion. Possess specialized skills in behavioral support, personal care assistance, and medication administration. Excel in communication, empathy, and problem-solving to enhance client well-being and support team objectives.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
High-energy sales leader with proven relationship-building skills and significant background working with industry customers. Consistently drives sales and brings in new customers with prospecting expertise and persuasive negotiation expertise. History of consistently exceeding quotas.
Overview
13
13
years of professional experience
Work History
Direct Care Staff
All Ways Caring HomeCare
Chattanooga, TN
03.2021 - Current
- Caregiving , home making , assist with daily tasks and cleaning running errands and making meals medication reminders
Direct Support Professional
ORANGE GROVE CENTER
Chattanooga, TN
01.2020 - 10.2024
- Caregiver and homemaker to individuals with intellectual disabilities
Line Worker
Mojo burrito
Chattanooga, TN
03.2018 - 02.2020
- Make food , take orders , cashier , clean dining room and take food to customers
Cashier/Customer Service
K-VA-T Food City
Chattanooga, TN
09.2017 - 08.2018
- Scan and bag items , handle cash and give correct change , clean and stock items
Wait Staff/Server
Applebee's
Chattanooga, TN
06.2016 - 02.2018
- Greet guest , take drink order and deliver drinks assist with questions on menu items , give recommendations and place food
- Order , deliver food order and condiments , refill drinks , check on guests , cash the guest out and clean table and areas , do
- The dishes clean back line area
Customer Service Representative II
Convergys Inbound Call Center
Chattanooga, TN
02.2015 - 06.2016
- Answer phone calls and assist with services or billing and issues on att & direct bills , upsell equi and services , handle
- Billing and give information on products and answer questions
Cashier and Customer Service
McDonald's
Chattanooga, TN
11.2011 - 11.2014
- Clean dining area , take orders and cash orders out , deliver food , assist with food preparation
Education
High school - Humanities
Ooltewah high school
Ooltewah, TN05.2011
Skills
- English
- Computer skills
- Communication skills
- Time management
- Data collection
- Developmental disabilities experience
- Autism experience
- Caregiving
- Childcare
- Medication administration
- Care plans
- Home care
- Experience with children
- Special education
- Social work
- Writing skills
- Mobility Assistance
- Medication organization
- Client companionship
- Personal Hygiene Assistance
- Emotional Support
- Social skills
- Continuing education
- Healthcare knowledge
- Patient awareness
- Disability Awareness
- Medication Management
- Food shopping
- Policy compliance
- CPR Certified
- Medical appointments
- Social Skills Development
- Ambulation
- Physical assistance
- Meal Preparation
- Housekeeping
- Recreational Activities
- Treatment plan implementation
- Emergency Response
- Daily living activities
- Compassionate Care
- Safety Monitoring
- Progress Tracking
Timeline
Direct Care Staff
All Ways Caring HomeCare
03.2021 - Current
Direct Support Professional
ORANGE GROVE CENTER
01.2020 - 10.2024
Line Worker
Mojo burrito
03.2018 - 02.2020
Cashier/Customer Service
K-VA-T Food City
09.2017 - 08.2018
Wait Staff/Server
Applebee's
06.2016 - 02.2018
Customer Service Representative II
Convergys Inbound Call Center
02.2015 - 06.2016
Cashier and Customer Service
McDonald's
11.2011 - 11.2014
High school - Humanities
Ooltewah high school