Summary
Overview
Work History
Education
Skills
Accomplishments
OTHER
Languages
Timeline
Generic

Kizzy Kate Reyes

Federal Way,WA

Summary

Committed and motivated employee with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. Results-oriented person with excellent organization, communication and relationship-building skills.

Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.

Overview

15
15
years of professional experience

Work History

Pharmacy Technician/ RXOM

Walgreens
07.2017 - Current
  • Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
  • Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Inventory Associate

TJ MAXX
01.2015 - 07.2017

• Responsible for processing accurate merchandise inventory.

  • Signs truck confirmation letter to make the truck numbers matches with the merchandise drop.
  • Sort merchandise from their respective departments.
  • Makes sure every ever merchandise ticket is in the right store ticket
  • Assisted in annual physical inventories, contributing to an organized and efficient process with minimal disruptions to normal operations.
  • Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Managed inventory storage in clean and organized fashion.

Seasonal Admissions Agent

Space Needle
07.2014 - 12.2014
  • Process ticket sales quickly and accurately
  • Manage 800+ individual interactions/transactions daily
  • Maintain que and ensure each guest has a positive experience
  • Perform various customer service duties/tend to issues
  • 206-905-2202

Service Desk

Target Northgate
04.2014 - 06.2014
  • Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure
  • Counts money, gives change and issues receipt for funds received
  • Calculates discounts or references; requests customer identification for certain discounts and receipts as required
  • Maintains sufficient amounts of change in cash drawer
  • Assists customers in locating specific items
  • Keeps register area neat and stocked with necessary supplies
  • Assists in other areas of store, such as clean up, or keeping merchandise displayed in an orderly manner
  • 206-494-0897

Cashier

Target Northgate
09.2013 - 04.2014
  • Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure
  • Counts money, gives change and issues receipt for funds received
  • Calculates discounts or references; requests customer identification for certain discounts and receipts as required
  • Maintains sufficient amounts of change in cash drawer
  • Assists customers in locating specific items
  • Keeps register area neat and stocked with necessary supplies
  • Assists in other areas of store, such as clean up, or keeping merchandise displayed in an orderly manner

Sales Associate

Forever 21 – Alderwood Mall
05.2013 - 09.2013
  • Sales
  • Customer Service
  • Reorganizing store items
  • Maintaining a neat and tidy store
  • Identifying customer needs and directing them to an appropriate product
  • Be informed at the product specifications and information
  • 425-670-8186

Student with Disability Aide

Shoreline Community College-Community Integration Program
09.2011 - 06.2013
  • I help assist students with disabilities in feeding, opening and sending their personal e-mails, helping out students with their assignments and assist them in school places.
  • 206-546-5823

Jack in the Box
06.2010 - 10.2012
  • Up-sold additional menu items, beverage, and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Recorded customer orders, and repeated them back in a clear, understandable manner.
  • Communicated clearly and positively with co-workers and management.
  • Served orders to customers at windows, counters, and tables.
  • Cut and dropped food items and cooked in fryers.
  • Packaged menu items in to freezer bags and trays and placed drink orders into carriers.
  • Mastered Point of Sale (POS) computer system for automated order-taking
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Maintained a neat, well-groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.

Education

Bachelor of Arts - General Studies

Shoreline Community College
Shoreline, WA
05-2017

Skills

  • Strong organizational skills
  • Schedule Management
  • Active listening skills
  • Self-starter
  • Courteous, Demeanor
  • Deadline-oriented
  • Energetic work attitude
  • Familiarity in Microsoft Office
  • Telecommunication skills
  • Fast Typist

Accomplishments

  • Customer Service
  • Handled customers effectively by identifying needs, quickly gaining trust
  • Approaching complex situations and resolving problems to maximize efficiency.
  • Quality Communication
  • Good in Multitasking
  • Customer Assistance
  • Recognized by peers and management for going above and beyond normal job functions.

OTHER

  • Represented in Students of Color Conference in Yakima (2013)
  • Former Member of Heroes Club

(One of the most awarded club in SCC for having good reach out services for the community. Helps ESL students, and has a lot of volunteer services to offer inside and outside the campus)

  • Previously volunteered in “Volunteers of America Food Bank” in Greenwood and "MLK Food Drive".
  • Previously volunteered for the “Shoreline Lake Forest Park Senior Center” to help out Seniors in our community with social activities.

Languages

Filipino
English

Timeline

Pharmacy Technician/ RXOM

Walgreens
07.2017 - Current

Inventory Associate

TJ MAXX
01.2015 - 07.2017

Seasonal Admissions Agent

Space Needle
07.2014 - 12.2014

Service Desk

Target Northgate
04.2014 - 06.2014

Cashier

Target Northgate
09.2013 - 04.2014

Sales Associate

Forever 21 – Alderwood Mall
05.2013 - 09.2013

Student with Disability Aide

Shoreline Community College-Community Integration Program
09.2011 - 06.2013

Jack in the Box
06.2010 - 10.2012

Bachelor of Arts - General Studies

Shoreline Community College