Christi Barbour
North Las Vegas
Summary
Medical Assistant with a strong background in patient management and departmental policy development. Recognized for enhancing patient flow and operational efficiency while maintaining exceptional standards of care and customer service. Demonstrates effective collaboration and communication across disciplines to drive team success.
Overview
27
27
years of professional experience
Work History
Medical Assistant
Blue Point Medical group
Las Vegas
01.2022 - 10.2024
- Supported physicians during examinations and minor procedures for patient care.
- Administered injections, medications, and treatments following physician instructions.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Obtained patient samples for laboratory testing from patients for laboratory testing purposes.
- Educated patients on treatment plans and medication instructions to promote understanding and adherence.
- Managed electronic health records to ensure accurate patient information and documentation.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled patient appointments and follow-ups to optimize patient flow and minimize wait times.
- Assisted with patient intake and registration processes in a busy medical office.
- Maintained medical equipment and supplies, ensuring proper inventory management at the facility.
- Collaborated with healthcare team members to streamline workflow and enhance communication practices.
- Trained new staff on office protocols and best practices in patient care services.
Medical Department Supervisor
Women's Resource Center
North Las Vegas
09.2018 - 04.2021
- I have devised strategic initiatives which I believe will prove valuable to BLUEPOINT MEDICAL
- I have proven to be effective and collaborative with strong organization talents
- Monitored department operations to ensure adherence to productivity standards and identify areas for improvement.
- Developed and implemented departmental policies and procedures.
- In my previous role, I contributed leadership, motivation, and patient scheduling toward team efforts and business improvements
- Conducted performance reviews for staff members.
- Oversaw hiring process, including recruiting, interviewing, and onboarding of new employees to build a strong team.
- Provided coaching and mentoring support to team members.
- Analyzed data to identify areas of improvement within the department.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication between management, staff, and customers.
- Established goals for each team member and monitored progress towards those objectives.
- Trained employees on new processes or procedures.
- Created reports summarizing daily operations for upper-level management review.
- Evaluated current systems and identified opportunities for streamlining processes.
- Assisted in budget preparation by providing cost estimates for projects.
- Implemented strategies to increase efficiency while reducing costs.
- Investigated potential problems or discrepancies reported by team members.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Oversaw inventory management to ensure adequate supply levels for operations of supplies required for daily operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Followed safety protocols and company processes and procedures.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Cultivated a talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Balanced workloads to meet targets without overtaxing employees.
- Delegated work to staff, setting priorities and goals.
- Directed and supervised staff performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency
- I am progressive-minded and in tune with new developments in my field
- Facilitated brainstorming sessions to generate innovative ideas and coordinate activities toward common goals.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Medical Assistant
Clinical Infectious Disease Specialists
North Las Vegas
05.2016 - 09.2017
- Throughout the course of my career, I have perfected my patient assessment and patient management abilities
- In my previous role, I contributed leadership, motivation, and patient scheduling toward team efforts and business improvements
- I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency
- I have proven to be effective and collaborative with strong organization talents
- I am progressive minded and in tune with new developments in my field
- Developed and implemented policies and procedures to streamline departmental operations.
- Conducted performance reviews for staff members.
- Monitored department operations to ensure productivity standards were met.
- Oversaw hiring process, including recruiting, interviewing, and onboarding to build a skilled team.
- Provided coaching and mentoring support to team members.
- Analyzed data to identify areas of improvement within the department.
- Ensured compliance with all safety regulations across the department.
- Facilitated communication among management, staff, and customers to enhance collaboration and service delivery.
- Collaborated with other departments to coordinate activities and resolve issues.
- Established goals for each team member and monitored progress towards those objectives.
- Trained employees on new processes or procedures.
- Created reports summarizing daily operations for upper-level management review.
- Evaluated current systems and identified opportunities for streamlining processes.
- Assisted in budget preparation by providing cost estimates for projects.
- Implemented strategies to increase efficiency while reducing costs.
- Investigated potential problems or discrepancies reported by team members.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Managed inventory levels of supplies required for daily operations.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Followed safety protocols and company processes and procedures.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
- Balanced workloads to meet targets without overtaxing employees.
- Delegated work to staff, setting priorities and goals.
- Oversaw staff performance to maintain high productivity levels.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- I have devised strategic initiatives which I believe will prove valuable to BLUEPOINT MEDICAL
Customer Service Representative
James West Automotive
North Las Vegas
01.1998 - 01.2006
- Resolved customer complaints in a timely manner.
- Engaged with customers to gather insights on needs and preferences, enhancing service delivery and operational feedback.
- Facilitated communication between management, staff, and customers.
- In my previous role, I contributed leadership, motivation, and patient scheduling toward team efforts and business improvements
- I am a capable and consistent problem-solver skilled at prioritizing and managing projects with proficiency
- I have proven to be effective and collaborative with strong organization talents
- Throughout the course of my career, I have perfected my patient assessment and patient management abilities
- Trained employees on new processes or procedures.
- Provided coaching and mentoring support to team members.
- Delegated tasks appropriate to individual employees to provide development opportunities.
- Cultivated team talent through mentoring and coaching, fostering skill development and enhancing departmental performance.
- Directed and supervised staff performance.
- Balanced workloads to meet targets without overtaxing employees.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Participated in weekly meetings with senior leadership teams to discuss progress.
- Analyzed data to identify areas of improvement within the department.
- Developed and implemented departmental policies and procedures.
- Monitored department operations to ensure productivity standards were met.
- Oversaw the hiring process, including recruiting, interviewing, and onboarding new employees.
- Implemented strategies to increase efficiency while reducing costs.
- Evaluated current systems and identified opportunities for streamlining processes.
- Assisted in budget preparation by providing cost estimates for projects.
- Created reports summarizing daily operations for upper-level management review.
- Facilitated brainstorming sessions, coordinating activities that generated new ideas and aligned team efforts.
- Investigated potential problems or discrepancies reported by team members.
- Collaborated with other departments to coordinate activities and resolve issues.
- Established goals for each team member and monitored progress towards those objectives.
- Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
- Oversaw inventory levels to ensure adequate supply for operations of supplies required for daily operations.
- Ensured compliance with all safety regulations across the department.
- Followed safety protocols and company processes and procedures.
- Modeled supportive leadership qualities, motivating staff to achieve department goals and promote staff participation and team building.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Directed and supervised staff performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
Education
Medical Assistant, RMA - Medical Assisting
North West Career College
North Las Vegas, NV05-2016
Skills
- Patient Flow Management
- Patient Care Coordination
- Direct Patient Care
- Patient Scheduling
- Appointment Scheduling
- Medical Records Management
- Electronic Medical Records
- Documentation
- Clinical Documentation
- HIPAA Compliance
- Procedure Assistance
- OB/GYN Procedures
- Electrocardiography (EKG)
- Specimen preparation
- Proper Sterilization Techniques
- Vital Sign Monitors
- Restocking Lab Supplies
- Stocking Supplies
- Therapeutic Procedures
- Complex Problem-Solving
- Quick Problem Solver
- Critical Thinking
- Team leadership
- Positive and Professional
- Adaptive Team Player
- Conflict resolution
- Complaint Resolution
- Customer Service
- Customer Relations
- Injection administration
- HIPAA compliance
- Paperwork Processing
- Data Entry
- Positive and Professional
Employer Address
3320 N. Buffalo Dr., Nevada, 89129
Employer Phone
702-869-6190
Employer Email
Tsmith@bpmlv.com
Timeline
Medical Assistant
Blue Point Medical group
01.2022 - 10.2024
Medical Department Supervisor
Women's Resource Center
09.2018 - 04.2021
Medical Assistant
Clinical Infectious Disease Specialists
05.2016 - 09.2017
Customer Service Representative
James West Automotive
01.1998 - 01.2006
Medical Assistant, RMA - Medical Assisting
North West Career College