Accomplished and motivated professional within the hospitality and the fitness industry with experience in developing log term client relationships and incorporating positive goals into the fitness classes. Proven ability to motivate clients to achieve their fitness goals through a comprehensive approach to health and wellness. Possess strong knowledge of proper nutrition and exercise techniques.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Fitness Instructor
LA Fitness
01.2011 - Current
Conducted group fitness classes, ensuring safety and engagement of participants
.
Trained and mentored junior instructors, enhancing team performance and cohesion.
Educated gym members on proper form and technique during workouts, reducing the risk of injury while maximizing results.
Helped clients reach fitness objectives by providing encouragement and motivation.
Promoted a positive workout environment by fostering strong relationships with clients, resulting in increased customer satisfaction.
Created an inclusive environment for all participants by modifying exercises to accommodate varying skill levels and physical limitations.
Remained current with fitness trends and techniques to provide latest and most impactful workouts for clients.
Cultivated positive relationships with participants by interacting with group during fitness classes.
Stayed current with CPR and first aid certification to provide emergency response in case of injury.
Enhanced class participation by designing fun and engaging group exercise routines that catered to various fitness levels.
Senior Sales Manager
Q Center, Conference Center & Hotel
St. Charles, Illinois
04.2007 - Current
Developed and executed strategic sales plans to achieve revenue targets.
Cultivated relationships with key clients, resulting in increased customer loyalty.
Implemented CRM systems to streamline sales processes and improve data accuracy.
Collaborated with cross-functional teams to align marketing efforts with sales initiatives.
Evaluated sales metrics regularly, driving continuous improvement in performance outcomes.
Increased overall sales revenue by implementing effective sales strategies and building strong client relationships.
Collaborated closely with marketing teams to develop targeted campaigns that drove significant increases in qualified leads and overall sales performance.
Mentored junior sales professionals in advanced selling techniques, resulting in accelerated career progression and enhanced contributions to overall team success.
Exceeded annual sales targets consistently by maintaining a proactive approach to lead generation and pipeline management.
Improved customer retention rates by delivering exceptional after-sales support and fostering long-term relationships with key accounts.
Connected with prospects through trade shows, cold calling and local-area networking.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Attended industry events and conventions to explain sales opportunities.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Some College (No Degree) - Nutrition
College of DuPage
Glen Ellyn, IL
Skills
Motivating Group instruction
Strength and Flexibility training
Aerobic exercise
Injury prevention
Balance training
Pilates instruction
Exercise modification
Core strengthening
Reliable and responsible
Small and large group instruction
Customer service
Communication and interpersonal connection
Heartsaver first aid CPR AED
Certification
CGFI - Certified Group Fitness Instructor, AFAA -#1241213863
Affiliations
Member of Meeting Professionals International (MPI)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part Time
Important To Me
Work-life balanceCompany CultureFlexible work hours
Software
Salesforce, Word, Excel, Hospitality operating systems