Christi Keiswetter
Hill City,Kansas
Summary
With 16 years of experience in customer service environments, I am a service-oriented professional skilled in communication, decision making, organization, and time management. I approach tasks with a proactive mindset, ensuring accuracy and efficiency. Quick to learn new tasks, I consistently maintain a friendly and professional demeanor.
Overview
23
23
years of professional experience
Work History
Deputy Register of Deeds
Graham County
Hill City, KS
02.2021 - Current
- Verify incoming documents for recording for items such as names, legal descriptions, signatures, accurate notary stamp/seals, correct fees
- Answer telephones, emails and walk in customers
- Perform all transactions dealing with a variety of records for recording, retrieval and indexing
- Record and index a variety of documents, scan documents into CIC system
- Assist customers with inquiries regarding real estate and/or other recorded documents
- Receive information request from abstractors, realtors, bankers, attorneys, land surveyors, title researchers, appraisers and the general public regarding legal descriptions, easements, mortgages, tax liens
- Assist visitors who are conducting ancestry searches
Appraisal Clerk
Graham County
Hill City, KS
04.2018 - 02.2021
- Received, screened, managed and directed incoming telephone calls
- Examined property to determine real value for county purposes
- Documented appraisal details, photographs and recommendations in Orion software
- Updated completed appraisals to reflect subsequent damage, improvements, or other conditional changes
- Followed established guidelines and procedures
- Measured properties and compared collected data against historical records to validate results
- Issued notices to owners with details of inspections and resulting valuations
- Reported how property values were determined to provide transparent, informative results to interested parties such as sellers, buyers and lending institutions
- Determined property boundaries, legal descriptions and ownership by reviewing county records
Paraprofessional
North West Kansas Educational Service Center
Oakley, KS
10.2015 - 04.2018
- Worked with students in small groups to help reinforce learning objectives
- Modeled positive behaviors to elevate classroom standards
- Arranged stations and assisted teachers during specific activities
- Monitored student behavior and maintained classroom order to keep environment learning-focused
- Observed students during activities and assignments to document their strengths and weaknesses
- Offered feedback to students regarding progress and helped each develop improvement strategies to meet targets
Office Assistant
Kellie's, Inc
Hill City, Kansas
08.2006 - 10.2009
- Company Overview: For one of the largest office supply and mobile phone dealers in the area
- Provided day to day customer support and internal administrative assistance
- Responsibilities increased over time to include cash drawer reconciliation, customer service and order processing
- Customer account support - Responded to in store and phone inquiries related to customer accounts, billing, and rate plan options
- General office tasks - Vendor/Customer Correspondence, account payment processing, order processing, and weekly/monthly reporting
- Business account support - Worked with business accounts to process orders and reorders, track orders, and resolve issues
- Daily close procedures - Reconciled cash drawer and posted sales, inventory replenishment and merchandising
- For one of the largest office supply and mobile phone dealers in the area
Customer Service Assistant
Wise Drug Pharmacy
Hill City, KS
01.2005 - 08.2006
- Provided friendly, helpful, and professional service to in-store, remote and clinical facility customers
- In-store customer service - Responded to in store and phone inquiries and issue resolution
- Inventory management - Checked in new inventory and stocked product on the shelves
- Delivered medication to home bound customers, hospital, nursing home and assisted living facilities throughout the area
Certified Nurse Aide
Dawson Place
Hill City, KS
04.2002 - 07.2005
- Company Overview: In 46 bed nursing home
- Provided high quality resident care and maintained organized patient records
- Provided activities of daily living; helped serve meals and fed residents
- Assisted residents by supporting personal hygiene and daily living needs; and emotional support
- Performed vital sign monitoring with minimal supervision
- Documented daily activities by maintaining complete and reliable reports, logs and patient care records
- Maintained work operations by following policies and procedures
- Provided patient transport as needed
- In 46 bed nursing home
Nurse Aid
Seayle
Hill City, Kansas
01.2004 - 01.2005
- Company Overview: In 9 room assisted living facility that provides personal care and promotes family interaction and a home like environment
- Helped residents by supporting personal hygiene and daily living needs; providing comfort, transportation and vital sign monitoring
- Assisted with residents' personal hygiene by giving backrubs, shampoos and shaves, assisting with travel to the bathroom; helping with showers and baths
- Aided in promoting a home like environment; prepared patient meals, light cleaning, provided laundry services
- Monitored residents' vital signs and general condition
- Logged residents' daily condition and vital signs
- In 9 room assisted living facility that provides personal care and promotes family interaction and a home like environment
Education
9 Credit Hours -
Fort Hays State University
Hays, KansasColby Community College
Hill City, KansasHill City Junior-Senior High School
Hill City, KS05.2004
Skills
- Excellent Organizational Skills
- Strong Customer Relations Skills
- Proficient in reading and understanding legal descriptions
- Computer Proficiency
- Data Entry
- Fax
- Telephone Answering
- Word Processing and Typing
- Records retention
- Office Administration
- Property Research
- Real Estate Transactions
References
Available upon request
Timeline
Deputy Register of Deeds
Graham County
02.2021 - Current
Appraisal Clerk
Graham County
04.2018 - 02.2021
Paraprofessional
North West Kansas Educational Service Center
10.2015 - 04.2018
Office Assistant
Kellie's, Inc
08.2006 - 10.2009
Customer Service Assistant
Wise Drug Pharmacy
01.2005 - 08.2006
Nurse Aid
Seayle
01.2004 - 01.2005
Certified Nurse Aide
Dawson Place
04.2002 - 07.2005
9 Credit Hours -
Fort Hays State University
Colby Community College
Hill City Junior-Senior High School