Christi Lippman
City,USA
Summary
Multi-faceted professional with a positive attitude and exceptional work ethic. Successful in leadership positions and demonstration of strong interpersonal skills. Seasoned professional with13 years dedication to the Spa and Wellness with a niche for luxury resort settings. Versatile in fast-paced environments and eager to contribute.
Overview
12
12
years of professional experience
Work History
Lead Esthetician & Principal Massage Therapist
Four Seasons
07.2021 - Current
- Perform and train team members on all spa offerings.
- Contributed to a positive workplace culture by fostering strong relationships with colleagues and clients alike.
- Continuously improved professional knowledge by attending industry conferences, workshops, and training events.
- Personalized treatments to target guests concerns.
- Achieved high levels of guest retention by focusing on building rapport.
- Collaborated with management to develop new protocols, ensuring consistent quality of service across the team.
- Maintained a sanitary work environment, adhering to strict hygiene standards and regulations.
- Conducted Forbes audits internally.
Esthetician & Massage Therapist
Omni Grove Park Inn
02.2020 - 06.2021
- Perform all treatments on Spa Menu
- Maintain highest standards of sanitation and sterilizations following government agencies guidelines
- Maintain30 % retail sales
- Assist with new hires by receiving and reviewing hands on practicals
- Reviewed customer needs, requests and previous treatments before appointments
Esthetician & Massage Therapist
Catamaran Resort & Spa
02.2014 - 01.2020
- Perform facials, massages, seasonal treatments
- Maintain treatment room, restock, sanitize daily
- Evaluate new treatment providers and assist with training
- Recommend products used during treatment
- Give tours of facility when needed
- Coached Estheticians with any issues during service or questions regarding protocol
Lead Massage Therapist
Bellagio Salon & Day Spa
12.2012 - 04.2014
- Assist with training and new hires
- Work directly with owner of the spa with various of tasks to ensure smooth operation
- Hold weekly meetings to go over therapists performance, sales and requests
- Generate new clientele by light marketing and creating promotional packages
- Perform body treatments, packaged services and massage
- Spray tanning Educator
Education
Esthetics Certification -
San Diego City College
San Diego, CA01.2017
Massage Certification - undefined
Houston School Of Massage
Houston, TX01.2011
High School Diploma -
Windfern Highschool
Houston, TX01.2009
Skills
- Time Management Expert
- Detail Oriented
- Strong Retail Sales
- Positive Guest Relations
- Service optimization
- Professional demeanor
- High Client Retention
- Ayurvedic Specialist
- Spa Trainer
- Vast Skincare Knowledge
Timeline
Lead Esthetician & Principal Massage Therapist
Four Seasons
07.2021 - Current
Esthetician & Massage Therapist
Omni Grove Park Inn
02.2020 - 06.2021
Esthetician & Massage Therapist
Catamaran Resort & Spa
02.2014 - 01.2020
Lead Massage Therapist
Bellagio Salon & Day Spa
12.2012 - 04.2014
Massage Certification - undefined
Houston School Of Massage
Esthetics Certification -
San Diego City College
High School Diploma -
Windfern Highschool
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