Summary
Overview
Work History
Education
Skills
Timeline
Generic
Christi May

Christi May

Fort Worth,TX

Summary

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

16
16
years of professional experience

Work History

Office Manager

Fort Worth Heating And Air
07.2023 - Current
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
  • Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Logistics Manager

Sisu Energy
11.2022 - 04.2023
  • Receive, build, prioritize and dispatch loads by appointment time/region
  • Ensure all vital information is entered in TMS platform
  • Interact and maintain customer relations with internal/external stakeholders
  • Monitor shipments being transported and manage all compliance issues with drivers
  • Managed approximately 75 drivers

Dispatch Manager

Dedicated Express
03.2021 - 11.2022
  • Increased on-time deliveries through meticulous route planning and continuous monitoring of driver performance.
  • Receive, build, prioritize and dispatch loads by appointment time/region
  • Ensure all vital information is entered in TMS platform
  • Interact and maintain customer relations with internal/external stakeholders
  • Monitor shipments being transported and manage all compliance issues with drivers
  • Developed contingency plans for unexpected events, minimizing disruptions to daily operations.
  • Managed approximately 50 plus drivers

Dispatch Manager

Sisu Energy
11.2020 - 02.2021
  • Manage and train dispatch personnel
  • Receive, build, prioritize and dispatch loads by appointment time/region
  • Ensure all vital information is entered in TMS platform
  • Interact and maintain customer relations with internal/external stakeholders
  • Monitor shipments being transported and manage all compliance issues with drivers
  • Managed approximately 75 plus drivers

Logistics Coordinator

TexSand Transport
10.2018 - 10.2019
  • Coordinate transfers between load facility and oil well site
  • Receive, build, prioritize and dispatch loads by appointment time/region
  • Ensure all vital information is entered into TMS platform
  • Interact and maintain customer relations with internal/external stakeholders
  • Monitor shipments being transported and manage all compliance issues with drivers
  • Monitor HOS for drivers.

Dispatcher/Broker

Optimum Transport/Trucking
06.2016 - 10.2018
  • Dispatch company trucks on loads originating from our customers and/or load boards
  • Brokered out loads to other carriers and tracked from start to finish, ending with billing
  • Non-stop communication with our customer service department, our customers, and our carrier brokers.

Transportation Supervisor

SouthStar, LLC
09.2014 - 06.2016
  • Interpret Cams/Win planning data, sequence routes, dispatch drivers within North Texas and Louisiana
  • Made sure when dispatching that loads went out according to Kroger delivery windows
  • Took care of all driver needs while in the office or out on the road
  • Monitored toll usage and communicated which toll roads were allowed
  • Respond to store calls concerning missing product, delivery times, and delayed trucks
  • Ensured compliance with all company policies and governmental regulations including HOS, DOT physicals and CDL compliance
  • Maintain date for driver's payroll, routing and delay claims.

North TX Traffic Coordinator

Intsel Steel
03.2013 - 09.2014
  • Responsible for routing and dispatching all orders to ensure timely delivery to company customers
  • Receive heat numbers from the warehouse to confirm the correct material has been pulled to load trucks
  • Print MTR's and attach Bill of Ladings, assist with shipping and receiving, which consists of scheduling and receiving inbound mill trucks and will customers
  • Prepare company deposits to take to the bank and once deposit is made get all paperwork together and sent to the corporate office.

Field Service Dispatcher

Abbott Diagnostics
05.2008 - 01.2013
  • Responsible for improving level of customer service through skillful management of the utilization of Field Service TE's within a service district
  • Use employee communication, logical deployment of resources and direct communication with customers and Field Service TE's
  • Implementing and maintaining the effectiveness of the quality system
  • Daily, weekly, and monthly tracking and analysis to help monitor service performance
  • Proactively alert Service Managers to highly service instruments, repeat events and potential customer issues
  • Work with local Service Managers to ensure PM's and TSB's are scheduled and completed in a timely manner.

Education

High School Diploma -

Nimitz High School
Irving, TX
12.1996

Skills

  • CAMS/WIN
  • Excel
  • AS400
  • TMS
  • Customer Service
  • Safety
  • Payroll
  • Billing
  • Scheduling
  • Problem Solving
  • Logistics Analysis

Timeline

Office Manager

Fort Worth Heating And Air
07.2023 - Current

Logistics Manager

Sisu Energy
11.2022 - 04.2023

Dispatch Manager

Dedicated Express
03.2021 - 11.2022

Dispatch Manager

Sisu Energy
11.2020 - 02.2021

Logistics Coordinator

TexSand Transport
10.2018 - 10.2019

Dispatcher/Broker

Optimum Transport/Trucking
06.2016 - 10.2018

Transportation Supervisor

SouthStar, LLC
09.2014 - 06.2016

North TX Traffic Coordinator

Intsel Steel
03.2013 - 09.2014

Field Service Dispatcher

Abbott Diagnostics
05.2008 - 01.2013

High School Diploma -

Nimitz High School

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Christi May