Experienced healthcare worker prepared for this role. Skilled in managing patient interactions, scheduling, and administrative tasks. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in communication and problem-solving.
Overview
19
19
years of professional experience
Work History
Realtor, Broker
Local RE
06.2017 - Current
Assist clients in purchasing and selling properties
Communicate and organize closings with Attorneys and Loan Officers for clients to ensure smooth closings
Prepare detailed Seller Net Sheets to give seller estimates of net proceeds at closings
Negotiate with other agents to obtain best deal possible for clients
Maintain client relationship management system
Front Desk Receptionist
The Spa at Highland Oaks
02.2017 - 06.2017
Handle high call volume
Schedule and confirm client appointments
Prepare PA’s client chart prior to appointments
Process payments
Research Director
Hawthorne Medical Research, Inc.
04.2013 - 01.2017
Screen subjects for eligibility using protocol specific inclusion and exclusion criteria, documenting each potential participant’s eligibility
Maintenance of Electronic Data Capturing
Drawing, Processing, Packaging and Shipping Blood Specimens
Prepare study material which include, but are not limited to, the informed consent document, case report forms, enrollment logs, and drug/device accountability logs
Maintain regulatory submissions and reporting requirements
Manage study coordinators
Ensure coordinators meet their enrollment quotas
Responsible for hiring and training
Verify coordinators certifications
Collaborate with the Principal Investigator to prepare a categorized budget and justification
Complete all contracts with Pharmaceutical Companies
Update CV’s for all study stuff and providers
Obtain new studies from Pharmaceutical Companies
Assist in site qualification visits with Pharmaceutical Companies
Complete study start up documents
Confirm accuracy and completeness of budgeted costs
Perform invoicing for each research study
Establish and organize study files such as regulatory binders, case report forms and other study specific source documentation
Submit IRB reports such as Initial Submission, Periodic Review and Study Closeout
Ensure that all key personnel involved in research studies are appropriately trained
Assist the Principal Investigator in submission of accurate and timely closeout documents to applicable Federal agencies and sponsoring agencies in accordance with the Federal Regulations and sponsor procedures
Maintain relationships with Pharmaceutical Companies, CRO’s and all outside vendors
Present current and upcoming potential studies each month to 10 providers
Obstetrics and Gynecology
Clinical Studies Coordinator
Wake Forest University Health Sciences
01.2007 - 04.2013
Interventional Cardiology & Radiation Oncology
Update patient demographic information and other patient history in EPIC system
Assist in preparation of all documents related to the informed consent process
Assist Principal Investigator with Protocol Design
Screen subjects for eligibility using protocol specific inclusion and exclusion criteria, documenting each potential participant’s eligibility
Maintenance of Electronic Data Capturing
Coordinate with Principal Investigator and other departments to help ensure that clinical research activities are performed in accordance with FDA regulations, University and sponsoring regulations and procedures
Assist Principal Investigator in developing tools necessary to appropriately train individuals involved in the conduct of the study
Drawing, Processing, Packaging and Shipping Blood Specimens
Education
B.S. - Sociology – Concentration – Family Development – Minor in Psychology
Appalachian State University
Boone, NC
01.2006
Realtor - undefined
Superior School of Real Estate
Greensboro, NC
Skills
Strong organization, attention to detail & multitasking
Knowledge of EPIC systems
Medical terminology
Patient registration
Appointment scheduling
Problem-solving
Friendly and outgoing
Team collaboration
Verbal and written communication
Patient check-in
Electronic health records
Calm and effective under pressure
Internship
Wake Forest University Baptist Medical Center, Winston-Salem, NC, Cancer Patient Support Program, 2006-01-01
Timeline
Realtor, Broker
Local RE
06.2017 - Current
Front Desk Receptionist
The Spa at Highland Oaks
02.2017 - 06.2017
Research Director
Hawthorne Medical Research, Inc.
04.2013 - 01.2017
Clinical Studies Coordinator
Wake Forest University Health Sciences
01.2007 - 04.2013
Realtor - undefined
Superior School of Real Estate
B.S. - Sociology – Concentration – Family Development – Minor in Psychology