Christi Reynolds
Bethel Park,PA
Summary
Accomplished Center Director at Tutor Time Child Care Learning Center, renowned for elevating educational standards and fostering a nurturing environment. Leveraged problem-solving aptitude and effective communication to enhance team productivity and community engagement. Achieved notable improvements in staff performance and customer retention through innovative training and mentoring. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for meaningful contributions and a commitment to excellence.
Overview
10
10
years of professional experience
Work History
Center Director
Tutor Time Child Care Learning Center
12.2018 - Current
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Led team of educators in implementing innovative curriculum that aligned with state standards and promoted student success.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Kept facility in compliance with all applicable standards and laws.
- Fostered caring and safe environment for children and parents.
- Organized special events such as open houses or workshops to showcase center achievements while engaging parents in their children''s education.
- Evaluated staff performance regularly through observations, providing actionable feedback that led to professional growth.
- Fostered an inclusive culture within the center by promoting diversity awareness among staff members and addressing any discriminatory behaviors swiftly.
- Trained and guided team members to maintain high productivity and performance metrics.
Teacher
Mother Goose and Friends
06.2015 - 12.2018
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Developed weekly lesson plans and activities to engage children and promote learning.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Applied play-based strategies to provide diverse approaches to learning.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Strengthened communication skills among preschoolers through daily dialogue practice during circle time sessions.
Bank Teller
Clearview Federal Credit Union
06.2014 - 06.2015
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Provided exceptional customer service, resulting in increased client retention and loyalty.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Johnstown, PA12.2014
Skills
- Training and mentoring
- Team Development
- Attention to Detail
- Effective Communication
- Customer Relations
- Hiring and Onboarding
- Customer Retention
- Business Management
- Problem-solving aptitude
Timeline
Center Director
Tutor Time Child Care Learning Center
12.2018 - Current
Teacher
Mother Goose and Friends
06.2015 - 12.2018
Bank Teller
Clearview Federal Credit Union
06.2014 - 06.2015
Bachelor of Science - Psychology
University of Pittsburgh
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