Christi Williams
Allied Universal
Dallas
18
years of professional experience
Dynamic professional seeking a full-time role that presents meaningful challenges while leveraging strong interpersonal skills, effective time management, and proven problem-solving abilities. Committed to fostering collaborative environments and driving results through innovative solutions. Eager to contribute to a forward-thinking organization that values adaptability and continuous improvement. Prepared to tackle complex tasks with a strategic mindset and a focus on achieving excellence.
Work History
Security Supervisor
9 Years 7 Months- Led a team of 6-10 security officers, ensuring effective monitoring during peak hours.
- Investigated incidents in collaboration with management to determine root causes and prevent future occurrences.
- Ensured high-quality security services to protect people and property at the facility. | Ensure the facility is provided with high-quality security services to protect people and property.
- Identified and communicated potential risks to enhance overall security and safety. | Report safety concerns, security breaches andd unusual circumstances both verbally an in writing.
- Built and maintained effective relationships with client employees and guests to foster collaboration. | Build, improve and maintain effective relationships with both client employees and guests.
- Assisted guests and employees by delivering accurate information when requested. | Provide requested information to all guests and employees.
- Managed incoming communications professionally and warmly to create a welcoming environment. | Manage incoming communications in a professional and welcoming manner.
- Communications | Manage incoming communications in a professional and welcoming manner.
- Enhanced new hire productivity through comprehensive training on policies.
Phlebotomy Internship
1 Month- Performed venipuncture on clients from infant to geriatric, including block cultures, heel sticks, capillary punctures, and routine blood draws, while accurately collecting and reporting patient data.
- Demonstrated expertise in phlebotomy equipment and testing procedures. | Use of phlebotomy equipment, performance of additional testing (such as breath testing and specimen collection).
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Guard
6 Months- Maintained access control to facility in high-paced environment, ensuring security by remaining vigilant for unauthorized persons.
- Emergency Response | Watch for irregularities and contact first responders as required. Also, respond to facility safety, fire and security system alarms as per policy.
- Monitored premises to ensure safety and security of individuals and property.
- Conducted routine patrols to identify and address potential security risks.
- Assisted in emergency response procedures, maintaining calm and order during incidents.
Fulfillment Associate
6 Months- Processed and sorted items to meet fast turnaround scheduling requirements.
- Entered item details according to established policies and procedures.
- Operated warehouse equipment to efficiently move and organize products.
- Assisted in inventory management by accurately tracking stock levels.
- Collaborated with team members to ensure prompt order fulfillment.
Security Guard
7 Years 8 Months- Monitored and reviewed camera footage while patrolling interior and exterior to ensure property security.
- Facilitated access to secure areas by greeting employees and clients, enhancing front office experience.
- Enforced rules and regulations, promptly addressing violations to maintain safety and security.
- Facilitated access control by managing badge-in procedures at secure areas. | Allow badge-in to secure areas while greeting employees and clients to maintain consistent front office experience.
Education
Certified Nurse Assistant
Phlebotomy Technician
CPT in Phlebotomy
Skills
Supervisory experience
Project oversight
Process improvement strategies
Project planning
Resource coordination
Documentation management
Surveillance techniques
Safety procedures
Staff management
Staffing and scheduling
Team leadership
Incident reporting
Video surveillance management
Team management
Review strategies to identify strengths and opportunities for process improvements through the lens of policy alignment
Emergency management
Safety regulations
Access screening
Access control
Incident response coordination
Emergency response procedures
Security protocol enforcement
Venipuncture
Sample and specimen collection
HIPAA compliance
HIPAA
Patient support
Data entry
Patient preparation
Health and safety
Blood collection
PROGRAMS & SOFTWARE
- Adobe Pro
- MS Office Suite (Excel, Outlook, PowerPoint, Teams, and Word)
Timeline
Phlebotomy Internship
Medical & Surgical Clinic of Irving
04.2017 - 05.2017Read More
Security Supervisor
Allied Universal
12.2016 - CurrentRead More
Security Guard
U.S. Security & Associates
06.2016 - 12.2016Read More
Fulfillment Associate
Amazon.com
12.2015 - 06.2016Read More
Security Guard
ABM Security
05.2008 - 01.2016Read More
Phlebotomy 101, LLC Medac Certified
CPT in Phlebotomy
Read More
TSC Career Institute
Certified Nurse Assistant
Read More
TSC Career Institute
Phlebotomy Technician
Read More