Microsoft Excel
Christiaan Vanorsdale
MCH Medicare Clinical Ops
North Hampton,OH
Summary
Dedicated and highly motivated healthcare professional with over 10 years of nursing experience. Strong foundation in business management - on both an academic and customer-facing level. Possesses an affinity for critical thinking and strategic planning skills.
Overview
7
7
years of professional experience
6
6
years of post-secondary education
Work History
Community Connector - MCS Medicare
Molina Healthcare Inc
Dayton, OH
07.2021 - Current
- Strategic communication with case management teams to ensure compliance with all state mandated Molina LOB visits such as Community Well, Molina Duals (MMP), and Transition of Care.
- Educating members on how to better manage their health based on their diagnosis/condition.
- Identifying systematic barriers members may be experiencing in relation to social determinants of health.
- Responsible for completing both MMP-Waiver significant event and Community Wellness compliance member visits in accordance with ODM guidelines
- Strategically collaborated with American Lung Association and successfully piloted Molina's Freedom From Smoking Program.
- Assisted in short term case management of members recently admitted for COVID - monitoring these members for any gaps in care during their transition from hospital to home.
- Connected health plan members with available and relevant community-based resources.
- Developed presentations for and taught healthcare related classes at numerous Molina sponsored events.
- Assisted members with obtaining housing and benefit resources through Ohio Department of Job and Family Services.
- Coordinated with different service providers to meet our members' individual needs.
Community Connector - MMP/Waiver/Medicaid
Molina Healthcare
Dayton, OH
08.2016 - 07.2021
- Performed compliance based, case management driven face-to-face visits with Molina members per ODM guidelines
- 85% successful visit rate with scheduled face-to-face visits, including attempted drop-by visits with members listed as unable to contact.
- Tasked with completing face-to-face visits with members being discharged from hospitals to home and vice versa – educating members on medications, discharge instructions, and ensuring any ordered services were in place at time of discharge.
- Identified any barriers, gaps in care, and needs for community resources during face-to-face visits and/or telephonic outreach with members.
- Assisted members with things such as healthcare provider needs, transportation, and food scarcity issues - ensuring all needs were documented and conveyed to their case manager for follow-up.
- Developed presentations and media to promote community resources and disease specific education at local community events.
Hospice Nurse
Arcadia Healthcare
Fairborn, OH
11.2015 - 09.2016
- Established and maintained successful relationships with patients, families and physicians by utilizing exemplary communication and active listening skills.
- Provided high level of quality, compassionate care to patients and caregivers during each nursing shift.
- Educated in specific stages of dying process, providing comfort-based care during vulnerable times.
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Monitored patient reactions after administration of any controlled narcotic medications for pain and anxiety.
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
- Meticulously complied with all federal laws while administering or destroying extra narcotic medications.
Education
Associate of Arts - Business Management
03.2017 - 02.2022
Diploma Verification: https://www.phoenix.edu/cecredential-validation.html Credential ID: 22UF HF3S CJEI
- Received University of Phoenix Bachelor's Scholarship Award in 2021
- 3.52 GPA
Licensed Practical Nursing - Nursing Education
04.2012 - 03.2013
- Fulfilled all educations requirements, per the state of Ohio Board of Nursing, to sit for board exam for licensure.
- Graduated in the top 5% of my class.
Skills
AccountabilityCommunicationLeadership
EMR / EHR
Chronic disease management
Attention to Detail
Decision-Making
Self-Motivated
Interdisciplinary collaboration
Analytical Skills
Microsoft Office (Excel, Word, PowerPoint)
Public Speaking
Time Management
Field Training Staff
Accomplishments
- Demonstrated accountability in writing a Macros program which outlined the percentage of member's who were duplicates on our weekly contact list as well as the amount of time spent weekly researching these repeat members.
- Collaborated with The American Lung Association in the tailoring of Molina's 'Freedom From Smoking Program'.
- Accepted into Molina's 'Leadership Track Program' during my first six months at Molina.
- Invited to a luncheon with Molina's CEO Joseph Zubretsky in 2017.
- Opportunity in 2017 to accompany Molina's Government Contracts team to meet and speak with state of Ohio Senators on healthcare reform.
- Hand picked by senior leadership at Molina to pilot Molina's Emergency Department Diversion initiative.
Software
Microsoft Word
Microsoft PowerPoint
QNXT
CCA
UMK2
Python
Interests
Studying theory of law
Case management
Volunteering
Spending time with family
Music
Photography
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Community Connector - MCS Medicare - Molina Healthcare Inc
07.2021 - Current
University of Phoenix - Associate of Arts, Business Management
03.2017 - 02.2022
Community Connector - MMP/Waiver/Medicaid - Molina Healthcare
08.2016 - 07.2021
Hospice Nurse - Arcadia Healthcare
11.2015 - 09.2016
Hondros College School of Nursing - Licensed Practical Nursing , Nursing Education
04.2012 - 03.2013