Tatjana Niebler
Casselberry
Summary
Experienced with client relations, negotiation, and conflict resolution. Utilizes strategic thinking to navigate complex agreements and secure beneficial outcomes. Track record of maintaining strong working relationships and adapting to dynamic environments.
Overview
5
5
years of professional experience
Work History
Licensed Medicare Agent
Mapd Help Desk
Casselberry, FL
07.2025 - Current
- Developed comprehensive client communication strategies to enhance service delivery and satisfaction.
- Conducted thorough market research to identify emerging trends and inform decision-making processes.
- Collaborated with cross-functional teams to streamline operational workflows and improve efficiency.
- Mentored junior agents, providing training on best practices and industry standards.
Insurance agent
American Health Insurance Services
Winter Park
07.2024 - Current
- Use networking events, seminars, and direct communication to introduce and promote Medicare insurance to prospective customers.
- Evaluating the eligibility, financial status, and medical requirements of clients in order to suggest the best Medicare plan options.
- Educating prospective clients about the pricing, coverage alternatives, and advantages of various Medicare plans.
- Delivering talks and seminars to groups or people in order to address inquiries and clarify Medicare alternatives.
- Establishing and preserving connections with customers to guarantee their retention and satisfaction.
Insurance Agent
Bloom Insurance
Winter Park
10.2020 - 05.2024
- Use networking events, seminars, and direct communication to introduce and promote Medicare insurance to prospective customers.
- Evaluating the eligibility, financial status, and medical requirements of clients in order to suggest the best Medicare plan options.
- Educating prospective clients about the pricing, coverage alternatives, and advantages of various Medicare plans.
- Delivering talks and seminars to groups or people in order to address inquiries and clarify Medicare alternatives.
- Establishing and preserving connections with customers to guarantee their retention and satisfaction.
Education
High School Diploma -
Keys Gate Charter School
Miami, FL05.2015
Associates Degree - undefined
Valencia College
Orlando, FL04.2020
High School Diploma - undefined
Keys Gate Charter School
Miami, FL05.2015
Skills
- Data Analysis
- Writing
- Patient Care
- Appointment Setting
- Cold Calling
- Child Engagement
- Customer Service
- Statistical Analysis
- Accountability
- Active Listening
- Communication
- Creativity
- Dedication
- Goal-Setting
- Prioritization
- Patience
- Teamwork
- Reliability
- Time Management
Timeline
Licensed Medicare Agent
Mapd Help Desk
07.2025 - Current
Insurance agent
American Health Insurance Services
07.2024 - Current
Insurance Agent
Bloom Insurance
10.2020 - 05.2024
Associates Degree - undefined
Valencia College
High School Diploma - undefined
Keys Gate Charter School
High School Diploma -
Keys Gate Charter School
INTERESTS
Reading, Group Sports, Jogging, Gardening, Content creation, Painting, Volunteer work, Travel, Board games, Networking events