Christian Allen
Upper Marlboro,MD
Summary
Successful at continually meeting or exceeding sales and service objectives. Knowledgeable about industry standards and winning strategies. Expertise in customizing approaches to fit the businesses, markets and target customers.
Overview
5
5
years of professional experience
Work History
Bartender
GrillMarx Steakhouse & Raw Bar
College Park, MD
02.2023 - Current
- Prepare and serve a diverse range of alcoholic and non-alcoholic beverages to customers
- Handle cash and credit transactions, providing accurate and timely service
- Ensured compliance with health and safety regulations, maintaining a clean and organized bar area
- Delivered exceptional customer service, creating a welcoming environment for guests
- Managed customer concerns and resolved complaints effectively, enhancing overall customer experience
Pro Shop Attendant
Olney Golf Shop
Olney, MD
06.2020 - 03.2022
- Incorporates safe work practices in job performance
- Duties include restocking merchandise, checking in members and guests while managing the cash drawer
- Provide timely customer service to patrons and vendors
- Build customer relationships with reliable and pleasant customer service
- Maintain constant surveillance of patrons in the facility to ensure safety in the event of an emergency
- Inform prospective members of the benefits and cost of the facility
- Maintain scheduling and event calendars
- Schedule and confirm lessons and events for clients and customers
- Greet visitors or callers and handle their inquiries
- Provided training to new staff members
- Kept accurate records of large purchases for the shop
Busser
Higgins Crab House
Ocean City, MD
05.2021 - 08.2021
- Prepare tables for guests by cleaning and clothing tables, plates, and utensils
- Maintained health and safety regulations by the establishment
- Completed sales contracts, purchase documentation, registration paperwork and dealership records
- Negotiated purchase prices and explained sales, warranty and optional products
- Outlined sales, warranty and service procedures
Education
High School Diploma -
Our Lady of Good Counsel High School
Olney, MDBachelor of Science - Information Science
University of Maryland - College Park
College Park, MD05-2025
Skills
- Microsoft Word Proficient
- Microsoft Excel Proficient
- Interpersonal skills
- Proficient with R Studio
- Familiar with C
- Familiar with Java
- Time management
- Customer service
- Retail Sales
- Oral and written communication
- Leadership
- Customer and Personal Service
- Cost reviewing
- Sales reporting
- Business development
- TIPS certified
Timeline
Bartender
GrillMarx Steakhouse & Raw Bar
02.2023 - Current
Busser
Higgins Crab House
05.2021 - 08.2021
Pro Shop Attendant
Olney Golf Shop
06.2020 - 03.2022
High School Diploma -
Our Lady of Good Counsel High School
Bachelor of Science - Information Science
University of Maryland - College Park
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