Christian Bajana
Queens
Summary
Dynamic IT professional with experience at Wolf – Gordon Inc., excelling in systems administration and technical support. Proficient in DHCP configuration and network troubleshooting, I effectively enhance system performance while delivering exceptional customer service. Adept at resolving complex issues, I ensure seamless operations and robust cybersecurity measures.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Jr Systems Administrator
Wolf – Gordon Inc.
Manhattan
12.2018 - Current
- Installed, configured, and maintained operating systems and applications while optimizing network configurations.
- Updated systems with hardware and software packages, executing routine patches and upgrades.
- Troubleshot hardware and software issues while monitoring overall system performance.
- Administered Active Directory and Microsoft 365, managing password modifications and permissions.
- Utilized security tools to monitor networks for incidents and breaches, ensuring proactive cybersecurity.
- Responded to security incidents, conducting real-time investigations and remediation actions.
Technical Support
Gramophone Media Record Inc.
01.2015 - 12.2018
- Troubleshooting Diagnosing and fixing problems with hardware and software.
- Installation configuring and installing hardware, software, and peripheral equipment.
- Maintenance monitoring and maintaining computer systems and networks.
- Providing support to customers over the phone, via remote desktop software, or in person.
- Coordinated help desk and technical support services.
Education
Degree - Electromechanical Engineering Technology
New York City College of Technology CUNY
Brooklyn, NY8 2012
Diploma - Science Diploma
Flushing High School
Flushing, NY6 2010
Degree - Computer Engineering
LaGuardia Community College CUNY
Queens, NY01-2015
Skills
- DHCP configuration
- Network troubleshooting
- Windows administration
- Software installation
- Hardware maintenance
- Backup and recovery
- Active directory
- Hardware troubleshooting
- Programming
- Technical support
Languages
English
Certification
• ISC2 Certified in Cybersecurity (CC), ISC2 Network
• Try Hack Me Cybersecurity SOC Level 1
• Cisco Cybersecurity , CompTIA A+, CompTIA Security+
• Try Hack Me Cybersecurity SOC Level 1
• Cisco Cybersecurity , CompTIA A+, CompTIA Security+
Timeline
Jr Systems Administrator
Wolf – Gordon Inc.
12.2018 - Current
Technical Support
Gramophone Media Record Inc.
01.2015 - 12.2018
Degree - Electromechanical Engineering Technology
New York City College of Technology CUNY
Diploma - Science Diploma
Flushing High School
Degree - Computer Engineering
LaGuardia Community College CUNY