Christian Bernal
Jersey City
Summary
Enthusiastic and service-oriented individual seeking an entry-level role in the hospitality industry to provide excellent guest experiences and contribute to a welcoming, high-quality environment.
Overview
16
16
years of professional experience
Work History
Lead Beauty Advisor
JCPenney
09.2025 - Current
- Advised customers on skincare and beauty product selection to enhance their shopping experience.
- Conducted product inventory checks to ensure optimal stock levels and availability for customers.
- Increased sales through effective product demonstrations and sharing expert knowledge on beauty trends.
- Assisted in visual merchandising efforts to create appealing displays that attract customer attention.
Visual Merchandiser /Retail Sales Associate
3NY
11.2022 - 07.2025
- Developed visually appealing merchandise displays to enhance customer engagement and drive sales and collaborated with marketing team to align visual strategies with promotional campaigns and seasonal themes.
- Ensured all displays were clean, organized, and fully stocked to support a positive shopping experience.
- Met and exceeded daily and weekly sales goals through effective product knowledge and upselling techniques.
- Built ongoing client relationships through clienteling, follow-up communication, and maintaining a personal client book.
- Supported high-volume and VIP clientele with discretion, professionalism, and attention to detail.
Sales Associate
Foravi Inc.
04.2016 - 11.2022
- Created elevated shopping experiences by offering styling support, coordinating full-look outfits, and suggesting complementary items.
- Collaborated with management on visual merchandising for new collections, seasonal floorsets, and luxury product placement.
- Recognized for leading the store in sales volume, client retention, and average transaction value.
- Developed creative window concepts for new collections, seasonal themes, and promotional events.
Sales Associate
French Connection
04.2013 - 11.2017
- Processed sales, returns, exchanges, and online orders accurately using POS systems.
- Met and exceeded sales goals through product knowledge, upselling, and building customer relationships.
Host /Restaurant Server
Hyatt Regency on the Hudson
09.2009 - 02.2013
- Greeted and welcomed guests with polished, professional hospitality, creating an exceptional first impression.
- Managed reservations, waitlists, and VIP seating to ensure a smooth, efficient, and personalized dining experience.
- Supported private events, reservations, and high-profile guest services, maintaining discretion and attention to detail.
- Presented menus, explained daily specials, wine pairings, and chef recommendations with expert knowledge.
- Upsold menu items, wines, and desserts, contributing to increased average check and overall restaurant revenue.
Education
Associate of Arts - Business Administration
Hudson County Community College
Jersey City, NJ05-2027
High School Diploma -
William L. Dickinson High School
Jersey City, NJ09-2005
Skills
- Fluent In Spanish
- Communication skills
- Problem-Solving Skills
- Retail & Customer Service Skills
- Reservation Management
- Sales & Upselling Skills
- Adaptability & Stress Management
- Technical Skills
- Organizational Skills
- Visual Merchandising
Timeline
Lead Beauty Advisor
JCPenney
09.2025 - Current
Visual Merchandiser /Retail Sales Associate
3NY
11.2022 - 07.2025
Sales Associate
Foravi Inc.
04.2016 - 11.2022
Sales Associate
French Connection
04.2013 - 11.2017
Host /Restaurant Server
Hyatt Regency on the Hudson
09.2009 - 02.2013
Associate of Arts - Business Administration
Hudson County Community College
High School Diploma -
William L. Dickinson High School