Christian Beutin
Queen Creek,Arizona
Summary
Versatile team member offering over nearly three years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to a growing company.
Overview
3
3
years of professional experience
Work History
Personal Shopper & Delivery Driver
Walmart
10.2020 - Current
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Handled customer inquiries and complaints with professionalism to restore satisfaction.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Utilized active listening skills to understand customer needs and provide tailored solutions.
- Stepped up to assist manager with complaints and issues during times of department short staffing.
- Managed customer inquiries and complaints in polite and professional manner.
- Coached new team members on service techniques.
- Maintained positive attitude in busy, customer-focused environment.
- Completed deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
Education
High School Diploma -
Home School
Queen Creek, AZ05.2022
Skills
- Critical Thinking
- Data Evaluation
- Quality Control
- Conflict Resolution
- Calm and Professional Under Pressure
- Managing Multiple Tasks
- Customer Service and Assistance
- Effective Customer Communication
- Problem-Solving Ability
Timeline
Personal Shopper & Delivery Driver
Walmart
10.2020 - Current
High School Diploma -
Home School
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