Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Hitch

Port Richey,FL

Summary

Highly Motivated and caring, performs utilizing exceptional customer service skills. Acquires new skills quickly, works collaboratively with co-workers, and demonstrates a positive attitude when taking on new responsibilities.

Overview

17
17
years of professional experience

Work History

Personal Shopper & Delivery Driver

Uber Eats, Door Dash, & Instacart
03.2021 - Current
  • Worked productively with customers to meet order requirements and service expectations.
  • Picked quality and accurate items for daily customer orders.
  • Tendered customer orders at point-of-sale using payment information provided.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Designated Trainer, Senior Medical Technician

BPL Plasma
03.2016 - 10.2018
  • Provided in-house training to new employees concerning maintenance of standardized training approaches.
  • Coordinated training for new hires to impart information about center policies, requirements and performance strategies.
  • Evaluated patient vital signs and status to determine Plasma donation ability using pulse oximeters and electronic vital sign machines.
  • Performed daily calibration including CDCS system.
  • Answered the telephone to provide information or transfer calls to appropriate personnel.

Cashier

CEC Entertainment.Inc.
07.2013 - 12.2015
  • Answered questions about store policies and addressed customer concerns.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Registered Medical Assistant

Bardmoor Outpatient Center
03.2012 - 06.2012
  • Documented vital signs and health history for patients in clinic environments.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Taught patients about medications, procedures and care plan instructions.

Medical Assistant Extern

Doctors Weight Loss Center
12.2011 - 02.2012
  • Obtained client medical history, medication information, symptoms and allergies.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Welcomed patients and inquired about wellbeing since last treatment.
  • Administered B12 & B6 injections ; operated EKG machine.
  • Filled and labeled medication under physician supervision.

Deli Asscociate

Sweetbay Supermarket
02.2009 - 01.2011
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.

Education

Medical Assistant Certification

Ultimate Medical Academy - Clearwater
Clearwater, FL
08.2011

High School Diploma -

Osceola Fundamental High School
Seminole, FL
06.2004

Skills

  • Product Knowledge
  • Sales proficiency
  • Accurate Money Handling
  • Cash Register Operation
  • Multitasking abilities
  • Training development aptitude

Timeline

Personal Shopper & Delivery Driver

Uber Eats, Door Dash, & Instacart
03.2021 - Current

Designated Trainer, Senior Medical Technician

BPL Plasma
03.2016 - 10.2018

Cashier

CEC Entertainment.Inc.
07.2013 - 12.2015

Registered Medical Assistant

Bardmoor Outpatient Center
03.2012 - 06.2012

Medical Assistant Extern

Doctors Weight Loss Center
12.2011 - 02.2012

Deli Asscociate

Sweetbay Supermarket
02.2009 - 01.2011

Medical Assistant Certification

Ultimate Medical Academy - Clearwater

High School Diploma -

Osceola Fundamental High School