Amanda Hitch
Port Richey,FL
Summary
Highly Motivated and caring, performs utilizing exceptional customer service skills. Acquires new skills quickly, works collaboratively with co-workers, and demonstrates a positive attitude when taking on new responsibilities.
Overview
17
17
years of professional experience
Work History
Personal Shopper & Delivery Driver
Uber Eats, Door Dash, & Instacart
03.2021 - Current
- Worked productively with customers to meet order requirements and service expectations.
- Picked quality and accurate items for daily customer orders.
- Tendered customer orders at point-of-sale using payment information provided.
- Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Designated Trainer, Senior Medical Technician
BPL Plasma
03.2016 - 10.2018
- Provided in-house training to new employees concerning maintenance of standardized training approaches.
- Coordinated training for new hires to impart information about center policies, requirements and performance strategies.
- Evaluated patient vital signs and status to determine Plasma donation ability using pulse oximeters and electronic vital sign machines.
- Performed daily calibration including CDCS system.
- Answered the telephone to provide information or transfer calls to appropriate personnel.
Cashier
CEC Entertainment.Inc.
07.2013 - 12.2015
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Registered Medical Assistant
Bardmoor Outpatient Center
03.2012 - 06.2012
- Documented vital signs and health history for patients in clinic environments.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Taught patients about medications, procedures and care plan instructions.
Medical Assistant Extern
Doctors Weight Loss Center
12.2011 - 02.2012
- Obtained client medical history, medication information, symptoms and allergies.
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Welcomed patients and inquired about wellbeing since last treatment.
- Administered B12 & B6 injections ; operated EKG machine.
- Filled and labeled medication under physician supervision.
Deli Asscociate
Sweetbay Supermarket
02.2009 - 01.2011
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Greeted customers at counter to fulfill requests and answer questions.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Education
Medical Assistant Certification
Ultimate Medical Academy - Clearwater
Clearwater, FL08.2011
High School Diploma -
Osceola Fundamental High School
Seminole, FL06.2004
Skills
- Product Knowledge
- Sales proficiency
- Accurate Money Handling
- Cash Register Operation
- Multitasking abilities
- Training development aptitude
Timeline
Personal Shopper & Delivery Driver
Uber Eats, Door Dash, & Instacart
03.2021 - Current
Designated Trainer, Senior Medical Technician
BPL Plasma
03.2016 - 10.2018
Cashier
CEC Entertainment.Inc.
07.2013 - 12.2015
Registered Medical Assistant
Bardmoor Outpatient Center
03.2012 - 06.2012
Medical Assistant Extern
Doctors Weight Loss Center
12.2011 - 02.2012
Deli Asscociate
Sweetbay Supermarket
02.2009 - 01.2011
Medical Assistant Certification
Ultimate Medical Academy - Clearwater
High School Diploma -
Osceola Fundamental High School