Christian Botuli
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Conventional Center Server
Coeur D'alene Resort
08.2014 - 09.2017
- Restocked counter supplies, condiments, napkins and silverware.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Helped customers choose items based on menu options, dietary needs and preferences.
- Relayed information about menu selections and featured products.
Customer Retention Associate
Bread Financial
09.2017 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Education
Associate of Science - General Studies
North Idaho College
Coeur D'alene, ID08.2021
Skills
- Critical Thinker
- Team player
- Willing to constantly learn new skills
- Reliable
- Hard-Worker
- Responsible
- Humble
Timeline
Customer Retention Associate
Bread Financial
09.2017 - Current
Conventional Center Server
Coeur D'alene Resort
08.2014 - 09.2017
Associate of Science - General Studies
North Idaho College
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