Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Cabiles

Yorba Linda,CA

Summary

Dynamic and results-driven professional with extensive experience at Best Buy, excelling in client engagement and relationship building. Proven ability to enhance customer satisfaction through expert product knowledge and problem-solving skills. Committed to ongoing development and mentoring, fostering a collaborative team environment that drives sales and loyalty.

Overview

5
5
years of professional experience

Work History

Certified Apple Mobility Advisor

Best Buy
06.2024 - Current
  • Maintained up-to-date knowledge on industry trends and regulations, ensuring accurate advice was provided to clients at all times.
  • Participated in ongoing professional development opportunities to stay current with industry trends and best practices.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Verizon Certified Advisor

Best Buy
03.2023 - 06.2024
  • Developed long-lasting relationships with clients to ensure consistent retention and loyalty.
  • Developed strong relationships with clients through regular communication and excellent customer service.
  • Mentored junior advisors, fostering a supportive team environment focused on growth and learning.

Sales Advisor

Best Buy
05.2021 - 03.2023
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Customer Representative

Savers
08.2020 - 12.2020


  • Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
  • Embraced spotlight on customer service by creating courteous, friendly atmosphere for guests.

Education

Associate of Arts - Business Administration

Fullerton College
Fullerton, CA

Skills

  • Analytical thinking
  • Client engagement
  • Industry knowledge
  • Customer service
  • Relationship building
  • Problem-solving
  • Active listening
  • Computer proficiency
  • Team development

Timeline

Certified Apple Mobility Advisor

Best Buy
06.2024 - Current

Verizon Certified Advisor

Best Buy
03.2023 - 06.2024

Sales Advisor

Best Buy
05.2021 - 03.2023

Customer Representative

Savers
08.2020 - 12.2020

Associate of Arts - Business Administration

Fullerton College