Christian Campbell
San Antonio,TX
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Team Member
Target
2024.08 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Bus Operator
VIA Metropolitan
2024.01 - 2024.05
- Enhanced passenger satisfaction by providing timely and efficient transportation services.
- Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
- Informed passengers about route details, schedules, transfers, and fare policies as needed.
Shift Lead Manager
Five Guys Burgers And Fries
2022.06 - 2024.01
- Excelled in every store position and regularly backed up front-line staff.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
Call Center Agent
Alorica
2021.12 - 2022.04
- Maintained user account data by initiating account access and establishing in database.
- Addressed customer account discrepancies and concerns.
- Assisted customers in the process of applying for a loan, explained the terms of the loan, and helped to see if the loans would fit with their current situation.
- Boosted customer service satisfaction ratings through consistent quality control.
Line Cook
Mello Mushroom
2021.04 - 2021.07
- Prepared food items such as salads, pizzas, wings, and more.
- Verified proper portion sizes to consistently attain high food quality standards.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Crew Team Member
Chipotle
2020.03 - 2021.06
- Wash dishes, cleaned countertops and sanitized high-use areas.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Greeted customers and maintain a good level of communication with my fellow crew members.
Team Member
Whatabuger
2019.07 - 2021.04
- Helped assist new team members in getting comfortable with the work at hand.
- Prepared produce and cleaned production equipment.
- Worked the frystation, grill, and drive thru.
- Developed great customer service skills.
Grill Cook
Wendy's
2019.02 - 2019.06
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Supported other kitchen team members when needed.
- Cleaned the equipment for close.
Online Grocery Associate
Walmart
2016.06 - 2018.06
- Shopped throughout Walmart for customers, verified their items, selected freshest fruit, produce and meat and delivered groceries out to the the customers car.
Education
Computer And Information Sciences
Northeast Lakeview College
Universal City, TXHigh School Diploma -
Roosevelt High School
San Antonio, TX06.2016
Skills
- Mentoring
- Accounts Payable and Accounts Receivable
- Customer Loyalty
- Leading Employees
- Scrum Processes
- Team Engagement
- Software Process Management
- Reading Comprehension
Additional Information
At the moment I'm working to further my experience and build a better life for myself and family. I'm looking to get experience in the Scrum process and further my understanding of Scrum. I'm open to relocating and also remote positions as a Scrum Master. Thank you for considering me and feel free to reach out to me anytime!
Certification
- Currently working on obtaining an A+ Certification
- Certified Scrum Master (CSM)
- Class B Commercial Drivers License
Timeline
Team Member
Target
2024.08 - Current
Bus Operator
VIA Metropolitan
2024.01 - 2024.05
Shift Lead Manager
Five Guys Burgers And Fries
2022.06 - 2024.01
Call Center Agent
Alorica
2021.12 - 2022.04
Line Cook
Mello Mushroom
2021.04 - 2021.07
Crew Team Member
Chipotle
2020.03 - 2021.06
Team Member
Whatabuger
2019.07 - 2021.04
Grill Cook
Wendy's
2019.02 - 2019.06
Online Grocery Associate
Walmart
2016.06 - 2018.06
Computer And Information Sciences
Northeast Lakeview College
High School Diploma -
Roosevelt High School