Christian Casas
El Paso,TX
Summary
Results-focused management professional prepared to excel in high-demand environments. Known for optimizing operations, enhancing customer experience, and implementing strategic initiatives. Emphasizes team collaboration and adaptability to meet evolving business needs. Proficient in operational management and strategic planning.
Overview
18
18
years of professional experience
Work History
District Manager
Western Shamrock Corp
El Paso, TX
10.2021 - Current
- Managed 16 offices in El Paso , Houston and West Tx.
- Oversaw hiring, auditing, HR procedures, team development, and performance
- Conducted team meetings to discuss strategies and goals
- Traveled to different locations to ensure consistency and quality across offices
- Implemented new procedures to improve efficiency and productivity
- Monitored and evaluated team performance to drive continuous improvement
- Led district operations, ensuring compliance with company policies and regulatory requirements.
National Sales Training Manager
Conn's Home Plus
El Paso, TX
10.2015 - 10.2021
- Increased sales by 11% by implementing a new sales process and creating new sales materials
- Proactively addressed potential sales issues, leading reduction in sales force turnover
- Developed and implemented national sales training programs to enhance team performance.
- Facilitated workshops and training sessions, ensuring engagement and knowledge retention among participants.
- Collaborated with marketing teams to create impactful campaigns tailored to target markets across the nation.
General Manager
Furniture Row
El Paso, TX
01.2008 - 10.2015
- Led operational strategy, enhancing efficiency across multiple departments.
- Streamlined hiring and training protocols, improving onboarding experience for new team members.
- Conducted regular performance evaluations to ensure alignment with corporate goals and initiatives.
- Monitored competitor activity, adapting strategies to maintain competitive advantage.
- Developed and implemented strategic plans for sales growth across multiple departments.
Education
No Degree - Business Management
University of Texas At El Paso
El Paso, TXSkills
- Leadership
- Goal setting and performance metrics
- Operations management
- Multi-unit management
- Leadership development
- Strategic planning
- Recruiting and hiring
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
District Manager
Western Shamrock Corp
10.2021 - Current
National Sales Training Manager
Conn's Home Plus
10.2015 - 10.2021
General Manager
Furniture Row
01.2008 - 10.2015
No Degree - Business Management
University of Texas At El Paso