Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jessica Buonanno

Las Vegas

Summary

Enthusiastic and hard-working driven Restaurant Manager. Focused on setting high expectations and raising service standards, while focusing on cost controls, improving revenue and reducing turnover and increasing guest satisfaction.

Developed leadership and strategic planning skills within fast-paced retail environment. Skilled in managing diverse teams and driving operational improvements. Seeking to transition these abilities into new field to continue achieving impactful results.

Overview

19
19
years of professional experience
1
1
Certification

Work History

District Manager

Dunkin
01.2021 - Current

Looked over multiple stores. Trained managers to follow Dunkin standrads. Coached, leadership, went over P&Ls, schedules,inventory.

Service Manager

Golden Corral Buffet and Grill
01.2020 - 12.2020

Front House Manager in charge of servers, bussers, hosts. Trained, coached,schedules,inventory.


Worked until job got eliminated

General Manager

Taco Bell
01.2018 - 01.2020
  • In charge of daily operations of a high volume QSR
  • Reporting revenues and expenses, handling all hiring and training responsibilities, while managing labor and payroll

General Manager

Zabas Mexican Grill
01.2014 - 01.2017
  • Maintained wholesome fresh scratch Mexican food, while having high sanitation practices in conjunction with local health code
  • Providing speedy and great service, With focus on strong business acumen and low turnover

Service Manager

Claim Jumpers
01.2006 - 01.2015
  • Promoted from Lead trainer to management in2012 were I charged scheduling, meeting labor cost control with 'labor $ per cover.' Assisted BOH with inventory controls and sanitation and leading a staff of40 within a high-volume casual dining restaurant
  • Providing Landry Restaurant service standards

Education

Truckee Meadows Community College
Reno, Nevada
01.2007

Skills

  • Revenue Generation through productivity
  • Training
  • Inventory Control
  • Customer service
  • Financial oversight
  • Leadership
  • Leadership skills
  • Recruiting and hiring
  • Strategic planning
  • Attention to detail
  • Goal setting and performance metrics
  • Sales management

Certification

Serv Safe

Timeline

District Manager

Dunkin
01.2021 - Current

Service Manager

Golden Corral Buffet and Grill
01.2020 - 12.2020

General Manager

Taco Bell
01.2018 - 01.2020

General Manager

Zabas Mexican Grill
01.2014 - 01.2017

Service Manager

Claim Jumpers
01.2006 - 01.2015

Truckee Meadows Community College
Jessica Buonanno