Summary
Overview
Work History
Education
Skills
Timeline
Generic

Christian Castaneda

La Crescenta,CA

Summary

Highly motivated individual with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. A well organized team player who can also lead whenever necessary.

Overview

10
10
years of professional experience

Work History

Barista

Starbucks
03.2018 - Current
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Driver

Marsh Village Pharmacy
10.2021 - 04.2023
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.

Sales Associate

YMCA Of The Foothills
01.2016 - 01.2019
  • Increased sales revenue by building strong rapport with members and recommending appropriate products based on their needs.
  • Boosted member satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential members and highlighting the benefits of our facilities and programs.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of knowledge about our facilities

Camp Counselor

YMCA Of The Foothills
06.2015 - 09.2015
  • Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
  • Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
  • Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Collaborated with fellow counselors to create memorable events that promoted teamwork and strengthened bonds among campers.

Crew Member

Chipotle
07.2014 - 10.2014
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Contributed to increased sales by upselling menu items and promoting special offers.

Education

No Degree -

Pasadena City College
Pasadena, CA

High School Diploma -

Crescenta Valley High School
La Crescenta, CA
06.2014

Skills

  • Cash Handling
  • Cleanliness
  • Problem-solving
  • Time management
  • Sales techniques
  • Active Listener
  • Adaptive and Creative
  • Conflict Mediation
  • Exceptional Customer Service
  • Adaptability
  • Team Leadership
  • Cash Register Operation
  • Quality control

Timeline

Driver

Marsh Village Pharmacy
10.2021 - 04.2023

Barista

Starbucks
03.2018 - Current

Sales Associate

YMCA Of The Foothills
01.2016 - 01.2019

Camp Counselor

YMCA Of The Foothills
06.2015 - 09.2015

Crew Member

Chipotle
07.2014 - 10.2014

No Degree -

Pasadena City College

High School Diploma -

Crescenta Valley High School
Christian Castaneda