Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Christian Clark

Hattiesburg

Summary

Dynamic entrepreneur and Mobile Expert at T-Mobile, adept in sales expertise and performance improvement, leveraging client needs assessments to surpass sales goals. Founded RSC Enterprises , LLC, showcasing robust team building and operational strategies for sustained growth. Proven track record in staff management and closing strategies, consistently achieving and exceeding performance targets.

Overview

12
12
years of professional experience

Work History

Mobile Expert/Retail Keyholder

T-Mobile
02.2024 - Current
  • Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
  • Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
  • Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
  • Improved sales conversion rates by utilizing strong product knowledge and persuasive communication skills.
  • Collaborated closely with management to develop strategies aimed at improving store KPIs such as revenue growth and customer satisfaction scores.
  • Participated in regular team meetings to discuss performance metrics, set goals, identify areas for improvement and share best practices.
  • Balanced cash registers at end of shift and filled out necessary reports.

Freight Company Owner

RSC Enterprises, LLC
10.2020 - Current
  • Manage daily operations, driver, and dispatch while ensuring compliance with all relevant laws and regulations
  • Developed and implemented effective strategies to reduce costs while maintaining quality standards
  • Created business plans, forecasts and budgets to drive short and long-term growth strategies
  • Established policies, procedures, and protocols to ensure smooth workflow processes
  • Established and maintained business relationships with local suppliers to boost business

Shoe reseller

SELF-EMPLOYED
08.2012 - Current
  • Outbid other buyers in online marketplaces in order to obtain high value shoes at a discounted price in order to reach a good profit margin
  • Give customers access to shoes that were often sold out at their local stores

Patient Access Representative

10.2020 - 01.2021
  • Prepared sales slips and sales contracts
  • Greeted customers and ascertained what each customer wanted and needed
  • Sold merchandise, completed contracts, and arranged for delivery
  • Recommended, select, and help locate and obtained merchandise based on customer needs and desires
  • Coordinated and scheduled customer appointments, ensuring timely and efficient communication with customers

Education

Completed coursework - Sports Management

University of Southern Mississippi
Hattiesburg, MS

Skills

  • Client Needs Assessments
  • Team building and development
  • Staff Management
  • Closing strategies
  • Sales Goals
  • Sales expertise
  • Operations
  • Performance Improvement

Additional Information

I played 3 years of basketball at the University of Southern Mississippi. Since working with T-Mobile I have been in the top 20% in sales across the nation. I am also a Q2 Winner's Circle Recipient for being a top salesman several months in a row.

References

  • Jada Franklin, Manager, T-Mobile, (769) 251-3131, jada.franklin45@t-mobile.com
  • Willie Clark, Pastor, Whole Armor Ministries, (601) 296-7804, wclark@wholearmor.org

Timeline

Mobile Expert/Retail Keyholder

T-Mobile
02.2024 - Current

Freight Company Owner

RSC Enterprises, LLC
10.2020 - Current

Patient Access Representative

10.2020 - 01.2021

Shoe reseller

SELF-EMPLOYED
08.2012 - Current

Completed coursework - Sports Management

University of Southern Mississippi

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Christian Clark