Christian Clark
Collierville,TN
Summary
Responsible and ambitious Business Administration senior with strong communication skills, customer service experience, and a proven ability to learn quickly. Seeking to leverage problem-solving, multitasking, and interpersonal skills in all fields of human endeavor.
Overview
6
6
years of professional experience
Work History
Hospitality Associate
Acme Feed & Seed / Skyport Hospitality
09.2023 - Current
- Provide customer-focused hospitality services in a fast-paced, high-volume environment.
- Manage guest inquiries, reservations, and concerns with professionalism and efficiency.
- Support event coordination, and ensure smooth operations.
- Collaborate with team members to deliver a memorable guest experience.
- Handled documentation, reservations, and customer records accurately.
Customer Service (Part-Time)
Riverside Insurance Group
01.2020 - Current
- Respond promptly and professionally to customer inquiries and concerns via phone and email, ensuring exceptional service.
- Identify customer needs, and provide accurate, tailored solutions.
- Maintain detailed records of customer interactions and transactions.
- Stay up to date on product knowledge, industry trends, and customer service best practices.
- Performed detailed data entry and maintained accurate digital records for customer accounts
- Used multiple oftware systems to verify, update, and process customer information
- Followed strict compliance, confidentiality, and documentation requirements.
Server
The Finishing Touch by Benita, LLC
01.2020 - Current
- Prepare and organize food and beverages for events.
- Serve guests, and assist with needs to ensure event satisfaction.
- Direct and train less-experienced staff during events.
- Maintain cleanliness by managing trash and supplies.
- Reviews and entered property and lease documentation with accuracy and compliance.
- Performed research, verification, and outbound communication to collect required information
- Maintained organized digital records for company and regulatory needs.
Freight / Receiving (Part-Time)
Home Depot
01.2021 - 12.2022
- Unloaded and stocked inventory for daily business needs.
- Assisted customers with locating and transporting products.
- Processed and verified shipping documentation and inventory data with high accuracy.
- Maintained detailed records to ensure compliance with company standards
- Coordinated with carriers, customers, and team members to resolve shipment issues.
- Worked in a fast-paced, time-sensitive environment handling high-volume tasks.
Internship
Mattie Brooks Consulting Agency
01.2021 - 12.2021
- Completed outbound calls to gather and verify lease information.
- Assisted in property renovations and client service.
- Researched and identified potential investment properties.
Education
MBA - Business Administration
Tennessee State University
08.2021 - 12/2025
Skills
- Document control management
- Data analysis
- Project management
- Skilled in MS office
- Verbal communication
- Communication skills
- Problem solving
- Customer service
- Organizational skills strength
- Task prioritization
Volunteer Experience
- Community Service Projects, Kappa Alpha Psi Fraternity, Inc., Organized and participated in service initiatives including food drives, mentoring programs, and campus events.
- Event Support Volunteer, Local Nashville Community Events, Assisted with setup, guest coordination, and logistics for community gatherings.
Timeline
Hospitality Associate
Acme Feed & Seed / Skyport Hospitality
09.2023 - Current
MBA - Business Administration
Tennessee State University
08.2021 - 12/2025
Freight / Receiving (Part-Time)
Home Depot
01.2021 - 12.2022
Internship
Mattie Brooks Consulting Agency
01.2021 - 12.2021
Customer Service (Part-Time)
Riverside Insurance Group
01.2020 - Current
Server
The Finishing Touch by Benita, LLC
01.2020 - Current