Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Christian Cook

Sheffield

Summary

Professional technician with solid experience in installing, troubleshooting, and maintaining satellite television, internet, and smart home systems. Strong focus on team collaboration and achieving results. Adept at handling technical issues, ensuring customer satisfaction, and adapting to changing needs. Known for reliability, technical skills, and effective communication.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Dish Network Technician

Satellites Unlimited
02.2022 - Current
  • Installed, aligned and configured satellite dishes, modems, and receivers to provide optimal TV and internet for customers
  • Ran and secured cabling and equipment in residential settings while following company standards
  • Supported troubleshooting of signal issues to enhance customer satisfaction.
  • Managed inventory of tools and equipment to ensure readiness for daily operations
  • Conducted site surveys to determine the best installation points for signal strength and safety
  • Kept track of my weekly, monthly, and quarterly metrics in order to exceed and maintain company standards
  • Followed company safety protocols
  • Maintained company vehicle maintenance and cleanliness
  • Trained new company hires when applicable to my area to ensure proper development and success


  • 10x Tech of the Month
  • 15x Lead Safety Driver of the Month

Shift Manager

Panera Bread
06.2019 - 01.2022
  • Supervised daily restaurant operations, ensuring adherence to service standards and quality controls.
  • Implemented inventory management procedures, optimizing stock levels and reducing waste.
  • Resolved customer complaints effectively, improving satisfaction and loyalty through proactive engagement.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Oversaw cash handling procedures, maintaining accurate records and minimizing discrepancies in daily financial reports.

Pest Control Technician

Elite Pest Control
01.2018 - 03.2019
  • Diagnosed pest infestations using standard inspection techniques and tools.
  • Applied effective pest control treatments, ensuring compliance with safety regulations and environmental standards.
  • Developed service reports to document findings and treatment plans for clients.
  • Coordinated with clients to create customized pest control programs tailored to specific needs.
  • Streamlined operational workflows to improve efficiency in service delivery and customer satisfaction
  • Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.

Education

High School Diploma -

VTCTA
Las Vegas, NV
08-2014

Skills

  • Customer service
  • System diagnostics
  • Cable installation
  • Reliability
  • Critical thinking
  • Organizational skills
  • Adaptability and flexibility
  • Safety awareness

Certification

  • On-Tech Certified
  • Hughes net Certified
  • Previously CAT1 Certified

Timeline

Dish Network Technician

Satellites Unlimited
02.2022 - Current

Shift Manager

Panera Bread
06.2019 - 01.2022

Pest Control Technician

Elite Pest Control
01.2018 - 03.2019

High School Diploma -

VTCTA

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